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Certification: Zendesk Support Administrator
Certification Exam
Not currently available
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VILT: Zendesk Support Essentials
Virtual Instructor-Led Training
$199
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VILT: Ticket Workflows
Virtual Instructor-Led Training
$199
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VILT: Defining User Roles and Responsibilities
Virtual Instructor-Led Training
$199
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VILT: Self-service: Set Up and Customize Guide
Virtual Instructor-Led Training
$199
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VILT: Metrics and Analytics: Intro to Insights
Virtual Instructor-Led Training
$199
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Custom Training: Zendesk Admin Overview (Remote)
$1,000
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Custom Training: Zendesk Essentials (Remote)
$800
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Custom Training: Zendesk Essentials & Admin Overview (Onsite)
$2,200
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eLearning: Build and Manage Content in Your Knowledge Base
Free eLearning
FREE
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eLearning: Set Up Zendesk Talk
Free eLearning
FREE
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eLearning: Set Up Your Email Channel
Free eLearning
FREE
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eLearning: Set Up Your Chat Channel
Free eLearning
FREE
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Keboola Insights Course: Business User (Course 1)
$149
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Keboola Insights Course: Report Master (Course 2)
$199
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Keboola Insights Course: Report Guru (Course 3)
$249
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Keboola Insights Course Bundle: Business User & Report Guru
$299
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Keboola Insights Course Bundle: Business User, Report Master & Report Guru
$449
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Webinar: Optimize: Customer Support
Free webinar
FREE
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Webinar: Optimize: Self-Service
Free webinar
FREE
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Webinar: Leverage Enterprise Features
Free Webinar
FREE
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Webinar: Feature Close-up
Free webinar
FREE
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Instructional Videos: Agent Essentials
Quick How-To Videos
FREE
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Instructional Videos: Administrator Essentials
FREE