VILT: Metrics and Analytics: Intro to Insights

VILT: Metrics and Analytics: Intro to Insights

Virtual Instructor-Led Training

About this course

Virtual Instructor Led Training sessions are conducted live via GoToTraining for groups of Zendesk customers. You'll have the opportunity throughout these sessions to ask questions and practice skills with hands-on learning exercises. 

Insights is a powerful reporting integration from GoodData. It lets you to build dynamic, multi-dimensional reports to analyze the success of your workflow, pulling information from your Zendesk Tickets, Users and Organizations.

In our Intro to Insights course, we’ll explore Insights through practical examples and hands-on exercises. By the end of the session, you’ll be able to do the following: 

  • Set Up Your Insights Project and Navigate Its Dashboards
  • Build Custom Reports
  • Organize Your Reports
  • Review Your Pre-built Reports
  • Share Your Reports and Dashboards 
  • Create and Share a Custom Dashboard

[Note: This Intro to Insights course does not teach users how to create a custom metric.]

 

VILT: Metrics and Analytics: Intro to Insights

Event Date Spaces Left
VILT: Metrics and Analytics: Intro to Insights (EMEA) Oct 06, 2017 10:00 a.m. -
Oct 06, 2017 12:00 p.m. BST
25
VILT: Metrics and Analytics: Intro to Insights (AMER) Oct 06, 2017 9:00 a.m. -
Oct 06, 2017 11:00 a.m. PDT
23
VILT: Metrics and Analytics: Intro to Insights (EMEA) Nov 03, 2017 10:00 a.m. -
Nov 03, 2017 12:00 p.m. GMT
25
VILT: Metrics and Analytics: Intro to Insights (AMER) Nov 03, 2017 9:00 a.m. -
Nov 03, 2017 11:00 a.m. PDT
25
VILT: Metrics and Analytics: Intro to Insights (APAC) Nov 21, 2017 9:00 a.m. -
Nov 21, 2017 11:00 a.m. AEDT
25
VILT: Metrics and Analytics: Intro to Insights (EMEA) Dec 01, 2017 10:00 a.m. -
Dec 01, 2017 12:00 p.m. GMT
25
VILT: Metrics and Analytics: Intro to Insights (AMER) Dec 15, 2017 9:00 a.m. -
Dec 15, 2017 11:00 a.m. PST
24

About this course

Virtual Instructor Led Training sessions are conducted live via GoToTraining for groups of Zendesk customers. You'll have the opportunity throughout these sessions to ask questions and practice skills with hands-on learning exercises. 

Insights is a powerful reporting integration from GoodData. It lets you to build dynamic, multi-dimensional reports to analyze the success of your workflow, pulling information from your Zendesk Tickets, Users and Organizations.

In our Intro to Insights course, we’ll explore Insights through practical examples and hands-on exercises. By the end of the session, you’ll be able to do the following: 

  • Set Up Your Insights Project and Navigate Its Dashboards
  • Build Custom Reports
  • Organize Your Reports
  • Review Your Pre-built Reports
  • Share Your Reports and Dashboards 
  • Create and Share a Custom Dashboard

[Note: This Intro to Insights course does not teach users how to create a custom metric.]

 

Live events

VILT: Metrics and Analytics: Intro to Insights

Event Date Spaces Left
VILT: Metrics and Analytics: Intro to Insights (EMEA) Oct 06, 2017 10:00 a.m. -
Oct 06, 2017 12:00 p.m. BST
25
VILT: Metrics and Analytics: Intro to Insights (AMER) Oct 06, 2017 9:00 a.m. -
Oct 06, 2017 11:00 a.m. PDT
23
VILT: Metrics and Analytics: Intro to Insights (EMEA) Nov 03, 2017 10:00 a.m. -
Nov 03, 2017 12:00 p.m. GMT
25
VILT: Metrics and Analytics: Intro to Insights (AMER) Nov 03, 2017 9:00 a.m. -
Nov 03, 2017 11:00 a.m. PDT
25
VILT: Metrics and Analytics: Intro to Insights (APAC) Nov 21, 2017 9:00 a.m. -
Nov 21, 2017 11:00 a.m. AEDT
25
VILT: Metrics and Analytics: Intro to Insights (EMEA) Dec 01, 2017 10:00 a.m. -
Dec 01, 2017 12:00 p.m. GMT
25
VILT: Metrics and Analytics: Intro to Insights (AMER) Dec 15, 2017 9:00 a.m. -
Dec 15, 2017 11:00 a.m. PST
24