Custom Training: Zendesk Admin Overview (Remote)
Training credits cannot be applied to customized training.
Your organization may have complex needs and adopting a new system can be tough. Our Admin Overview can help you cut through that complexity.
We tailor our standard curriculum for you and your team, showing you how to build/manage your ticketing workflows and use other features in ways both specific and meaningful to your organization. We’ll cover not only hands-on topics such as email setup, triggers, automations, user management, and custom fields, but also strategic best practices to ensure both efficiency and scalability.
Full details can be found here.