Custom Training: Zendesk Admin Overview (Remote)

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About this course

Training credits cannot be applied to customized training.

Your organization may have complex needs and adopting a new system can be tough. Our Admin Overview can help you cut through that complexity.

We tailor our standard curriculum for you and your team, showing you how to build/manage your ticketing workflows and use other features in ways both specific and meaningful to your organization. We’ll cover not only hands-on topics such as email setup, triggers, automations, user management, and custom fields, but also strategic best practices to ensure both efficiency and scalability.  

Full details can be found here.

About this course

Training credits cannot be applied to customized training.

Your organization may have complex needs and adopting a new system can be tough. Our Admin Overview can help you cut through that complexity.

We tailor our standard curriculum for you and your team, showing you how to build/manage your ticketing workflows and use other features in ways both specific and meaningful to your organization. We’ll cover not only hands-on topics such as email setup, triggers, automations, user management, and custom fields, but also strategic best practices to ensure both efficiency and scalability.  

Full details can be found here.