Admin Training Day - Melbourne - February 26 and 27, 2019

Admin Training Day - Melbourne - February 26 and 27, 2019

About this Event

Stepping away from your desk for a day is never easy, but our full day Admin training will give you the knowledge you need to make your support strategy a reality. Whether you're just getting started, or are a seasoned Admin looking to grow your skill set, we have a learning track for you. Our team of expert trainers will guide you throughout the day, ready to help answer questions and troubleshoot with you.

This interactive session also offers lots of opportunity to network with other Admins, sharing your challenges and learning from each other. Get ready to take your customer support experience to the next level after completing this training.

Track Options 

  • 101 Track - Great for new Zendesk Support Admins, or Admins who need a complete refresher of the basics (February 26, 2019)
  • 201 Track - Great for Admins who have completed introductory training or who have existing knowledge of  basic features and functionality of Zendesk Support and are looking to optimize (February 27, 2019)

How will the sessions be structured? All sessions at the Zendesk Training Day are interactive. They'll include demos, hands-on exercises, and lots of lab time and Q&A with our trainers. Don’t forget your laptop! After the event, you will receive your own copy of the training materials.

Eventbrite - Zendesk Training Days in Melbourne

About this Event

Stepping away from your desk for a day is never easy, but our full day Admin training will give you the knowledge you need to make your support strategy a reality. Whether you're just getting started, or are a seasoned Admin looking to grow your skill set, we have a learning track for you. Our team of expert trainers will guide you throughout the day, ready to help answer questions and troubleshoot with you.

This interactive session also offers lots of opportunity to network with other Admins, sharing your challenges and learning from each other. Get ready to take your customer support experience to the next level after completing this training.

Track Options 

  • 101 Track - Great for new Zendesk Support Admins, or Admins who need a complete refresher of the basics (February 26, 2019)
  • 201 Track - Great for Admins who have completed introductory training or who have existing knowledge of  basic features and functionality of Zendesk Support and are looking to optimize (February 27, 2019)

How will the sessions be structured? All sessions at the Zendesk Training Day are interactive. They'll include demos, hands-on exercises, and lots of lab time and Q&A with our trainers. Don’t forget your laptop! After the event, you will receive your own copy of the training materials.

Eventbrite - Zendesk Training Days in Melbourne