November 19 & 20, 2019

November 19 & 20, 2019

Zendesk Training Days in Auckland on November 19 & 20

These interactive training days are a chance to network, share your challenges and learn from other attendees. Get ready to take your customer support experience to the next level after completing these trainings. If you have already mastered our products, take one of our certification exams.

 

Training Options:

  • Zendesk Support for Admins, I and IIThis full-day track is ideal if you’re just starting out on Zendesk and need a thoughtful overview on the features of Support and how they work together, or if you simply want to either round out or update your knowledge of the Support product. (Agenda)(November 19)
  • Advanced Topics in Zendesk Support, I and IIThis session is meant for users who have been using Zendesk for sometime and want to deepen their knowledge. It's also an ideal refresher for anyone preparing for the Zendesk Support Certification Exam for Administrators. Strongly recommend first taking: Support for Admins, I and II. (Agenda)(November 20)

How will the sessions be structured? All sessions at the Zendesk Training Day are interactive. They'll include demos, hands-on exercises, and lots of lab time and Q&A with our trainers. Don’t forget your laptop! After the event, you will receive your own copy of the training materials.

Cost for Training: 

Training: A$699 per training day ticket (early bird price) before October 11.

After this date it will change to our regular price A$849 per training day ticket.

 

Add On: Support Admin Certification for AUD$370 ($350 USD Retail Price) when purchased with a training day ticket.

Zendesk Training Days in Auckland on November 19 & 20

These interactive training days are a chance to network, share your challenges and learn from other attendees. Get ready to take your customer support experience to the next level after completing these trainings. If you have already mastered our products, take one of our certification exams.

 

Training Options:

  • Zendesk Support for Admins, I and IIThis full-day track is ideal if you’re just starting out on Zendesk and need a thoughtful overview on the features of Support and how they work together, or if you simply want to either round out or update your knowledge of the Support product. (Agenda)(November 19)
  • Advanced Topics in Zendesk Support, I and IIThis session is meant for users who have been using Zendesk for sometime and want to deepen their knowledge. It's also an ideal refresher for anyone preparing for the Zendesk Support Certification Exam for Administrators. Strongly recommend first taking: Support for Admins, I and II. (Agenda)(November 20)

How will the sessions be structured? All sessions at the Zendesk Training Day are interactive. They'll include demos, hands-on exercises, and lots of lab time and Q&A with our trainers. Don’t forget your laptop! After the event, you will receive your own copy of the training materials.

Cost for Training: 

Training: A$699 per training day ticket (early bird price) before October 11.

After this date it will change to our regular price A$849 per training day ticket.

 

Add On: Support Admin Certification for AUD$370 ($350 USD Retail Price) when purchased with a training day ticket.