Virtual Event: April 7, 8 & 9

Virtual Event: April 7, 8 & 9

Virtual Zendesk Training Days on April 22 & 23 (British Summer Time)

These interactive virtual training days are a chance to network, share your challenges and learn from other attendees. Get ready to take your customer support experience to the next level after completing these trainings.

 

Each Virtual Training Day: 9:00-15:00 (BST)

Training Options:

  • Zendesk Support for Admins, I and IIThis full-day track is ideal if you’re just starting out on Zendesk and need a thoughtful overview on the features of Support and how they work together, or if you simply want to either round out or update your knowledge of the Support product.(Agenda)(April 7)
  • Deep Dives in Zendesk SupportThis session is meant for users who have been using Zendesk for sometime and want to deepen their knowledge, but it does not include technical training or analytics. It's also an ideal refresher for anyone preparing for the Zendesk Support Certification Exam for Administrators. Strongly recommend first taking: Zendesk Support for Admins, I and II (Agenda)(April 8)
  • Zendesk Explore, I and II- If you're new to Explore, this is the event for you! In this full day track, you'll learn the key features of Zendesk Explore, our robust analytics product.(Agenda)(April 9)

How will the sessions be structured?At our virtual event, we’ll include all the same content that’s taught at our live event, lots of Q&A time and opportunities to interact with the Zendesk team. Each virtual training day will be from 9:00-15:00 (BST) and we’ll send you home with some great follow-on activities to complete at your own pace. The day before your virtual training day event we will email you the Zoom link and training materials.

Cost for Virtual Training: £330 per training day ticket. Prices are exclusive of 20% VAT.

Add On Certification Exams: 

  • Zendesk Support Administrator for £200 (save £75 off retail price) when purchased with a training day ticket.
  • Zendesk Explore CX Analyst for £200 (save £75 off retail price) when purchased with a training day ticket.

Virtual Zendesk Training Days on April 22 & 23 (British Summer Time)

These interactive virtual training days are a chance to network, share your challenges and learn from other attendees. Get ready to take your customer support experience to the next level after completing these trainings.

 

Each Virtual Training Day: 9:00-15:00 (BST)

Training Options:

  • Zendesk Support for Admins, I and IIThis full-day track is ideal if you’re just starting out on Zendesk and need a thoughtful overview on the features of Support and how they work together, or if you simply want to either round out or update your knowledge of the Support product.(Agenda)(April 7)
  • Deep Dives in Zendesk SupportThis session is meant for users who have been using Zendesk for sometime and want to deepen their knowledge, but it does not include technical training or analytics. It's also an ideal refresher for anyone preparing for the Zendesk Support Certification Exam for Administrators. Strongly recommend first taking: Zendesk Support for Admins, I and II (Agenda)(April 8)
  • Zendesk Explore, I and II- If you're new to Explore, this is the event for you! In this full day track, you'll learn the key features of Zendesk Explore, our robust analytics product.(Agenda)(April 9)

How will the sessions be structured?At our virtual event, we’ll include all the same content that’s taught at our live event, lots of Q&A time and opportunities to interact with the Zendesk team. Each virtual training day will be from 9:00-15:00 (BST) and we’ll send you home with some great follow-on activities to complete at your own pace. The day before your virtual training day event we will email you the Zoom link and training materials.

Cost for Virtual Training: £330 per training day ticket. Prices are exclusive of 20% VAT.

Add On Certification Exams: 

  • Zendesk Support Administrator for £200 (save £75 off retail price) when purchased with a training day ticket.
  • Zendesk Explore CX Analyst for £200 (save £75 off retail price) when purchased with a training day ticket.