On-Demand: Upgrade to Agent Workspace (for agents)
Learn how the agent experience changes in Agent Workspace.
Video (8 min)
Description
This mini course is ideal for agents who have a working knowledge of the current agent experience.
Audience
Zendesk Agents who are transitioning from Zendesk’s previous agent interface to the Agent Workspace. If you are new to Zendesk, please start with the Omnichannel Agent learning path instead.
Recommended Pre-requisites
None