On-Demand: Access, Authentication, Registration

On-Demand: Access, Authentication, Registration

On-Demand Training

About this course

   30 minutes

   Pre-recorded video

 

  Learning Path      |    Introduction  >  Foundation building  >  Skill sharpeners  >  Certification
Description
Eager to build on your knowledge and optimize your Zendesk? In this feature deep dive for admins, you'll learn how to add and manage and modify how your customers' access and their authentication into your Zendesk. We include tips and best practices for ensuring the security of your Zendesk. 

Note: We recommend this course if you're planning to take the Zendesk Support Administrator Exam as it covers a topic important to the exam.
Course Topics
‣ Configure your access and registration settings
‣ Configure your customer authentication setting and troubleshoot authentication issues 
Recommended Prerequisites
On-Demand: Zendesk Support for Admins, I
On-Demand: Zendesk Support for Admins, II

 

Frequently asked questions
How long do I have access to this training?
30 days! You're welcome to re-watch the course as many times as you'd like during that time. 

Can multiple people sit in on this course?
We recommend each learner purchase their own course. 

 

 

Curriculum

  • Access, Authentication, Registration
  • Post-session survey

About this course

   30 minutes

   Pre-recorded video

 

  Learning Path      |    Introduction  >  Foundation building  >  Skill sharpeners  >  Certification
Description
Eager to build on your knowledge and optimize your Zendesk? In this feature deep dive for admins, you'll learn how to add and manage and modify how your customers' access and their authentication into your Zendesk. We include tips and best practices for ensuring the security of your Zendesk. 

Note: We recommend this course if you're planning to take the Zendesk Support Administrator Exam as it covers a topic important to the exam.
Course Topics
‣ Configure your access and registration settings
‣ Configure your customer authentication setting and troubleshoot authentication issues 
Recommended Prerequisites
On-Demand: Zendesk Support for Admins, I
On-Demand: Zendesk Support for Admins, II

 

Frequently asked questions
How long do I have access to this training?
30 days! You're welcome to re-watch the course as many times as you'd like during that time. 

Can multiple people sit in on this course?
We recommend each learner purchase their own course. 

 

 

Curriculum

  • Access, Authentication, Registration
  • Post-session survey