On-Demand: Adding and Managing End Users

On-Demand: Adding and Managing End Users

Learn how to manage your end-users' experience.

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About this course

This course has been archived

Find the updated course materials here: Identify the best way to manage your end users 


   30 minutes

   Pre-recorded video

 

Description
Eager to build on your knowledge and optimize your Zendesk? In this feature deep dive for admins, you'll learn how to add and manage end users, whether you have only a few or thousands of customers. We include tips and best practices for ensuring the security of your Zendesk.

Note: We recommend this course if you're planning to take the Zendesk Support Administrator Exam as it covers a topic important to the exam. 
Course Topics
‣ Add your end users individually and in bulk
‣ Manage your end users' experience in Zendesk Support 

 

 

About this course

This course has been archived

Find the updated course materials here: Identify the best way to manage your end users 


   30 minutes

   Pre-recorded video

 

Description
Eager to build on your knowledge and optimize your Zendesk? In this feature deep dive for admins, you'll learn how to add and manage end users, whether you have only a few or thousands of customers. We include tips and best practices for ensuring the security of your Zendesk.

Note: We recommend this course if you're planning to take the Zendesk Support Administrator Exam as it covers a topic important to the exam. 
Course Topics
‣ Add your end users individually and in bulk
‣ Manage your end users' experience in Zendesk Support