On-Demand: Content Cues

On-Demand: Content Cues

Learn how to better inform your content strategy.

About this course

   25 minutes

   Pre-recorded video

 

  Learning Path      |    Introduction  >  Foundation building  >  Skill sharpeners  >  Certification
Description
Do you find article maintenance is always falling towards the bottom of your to-do list? Reviewing your entire knowledge base to figure out what needs updating is boring and takes forever. In this course, we'll walk you through using Content Cues to do some of the legwork for you, so you can spend more time developing great content and less time figuring out which updates need to be made.  

Note: Content Cues is an Enterprise feature.
Course Topics
‣  Use Content Cues to Maintain a More Effective Knowledge Base 
‣  Implement Content Cues into Your Content creation and Auditing Processes   
Recommended Prerequisites
On-Demand: Zendesk Guide, I
On-Demand: Zendesk Guide, II

 

Frequently asked questions
How long do I have access to this training?
30 days! You're welcome to re-watch the course as many times as you'd like during that time. 

Can multiple people sit in on this course?
We recommend each learner purchase their own course. 

 

 

Curriculum

  • Content Cues
  • Post-session survey

About this course

   25 minutes

   Pre-recorded video

 

  Learning Path      |    Introduction  >  Foundation building  >  Skill sharpeners  >  Certification
Description
Do you find article maintenance is always falling towards the bottom of your to-do list? Reviewing your entire knowledge base to figure out what needs updating is boring and takes forever. In this course, we'll walk you through using Content Cues to do some of the legwork for you, so you can spend more time developing great content and less time figuring out which updates need to be made.  

Note: Content Cues is an Enterprise feature.
Course Topics
‣  Use Content Cues to Maintain a More Effective Knowledge Base 
‣  Implement Content Cues into Your Content creation and Auditing Processes   
Recommended Prerequisites
On-Demand: Zendesk Guide, I
On-Demand: Zendesk Guide, II

 

Frequently asked questions
How long do I have access to this training?
30 days! You're welcome to re-watch the course as many times as you'd like during that time. 

Can multiple people sit in on this course?
We recommend each learner purchase their own course. 

 

 

Curriculum

  • Content Cues
  • Post-session survey
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