Customizing the Email Experience
On-Demand: Customizing the Email Experience
Make your email channel as effective and personalized as possible.
Learning Path | Introduction > Foundation building > Skill sharpeners > Certification
Eager to build on your knowledge and optimize your Zendesk? In this feature deep dive for admins, you'll learn how to set up and customize your email, making sure it reflects your business and meets your business' needs.
Note: We recommend this course if you're planning to take the Zendesk Support Administrator Exam as it covers several topics on the exam.
‣ Understand where you can modify the email template
‣ Customize the email experience to reflect your business
On-Demand: Zendesk Support for Admins, I
On-Demand: Zendesk Support for Admins, II
Frequently asked questions
How long do I have access to this training?
30 days! You're welcome to re-watch the course as many times as you'd like during that time.
Can multiple people sit in on this course?
We recommend each learner purchase their own course.
Join us live
June 17 & 18 for Virtual Zendesk Training Days in Australian Eastern Time Zone.See details