On-Demand: Customizing the Email Experience

On-Demand: Customizing the Email Experience

On-Demand Training

About this course

   30 minutes

   Pre-recorded video

 

  Learning Path      |    Introduction  >  Foundation building  >  Skill sharpeners  >  Certification
Description
Eager to build on your knowledge and optimize your Zendesk? In this feature deep dive for admins, you'll learn how to set up and customize your email, making sure ir reflects your business and meets your business' needs. 

Note: We recommend this course if you're planning to take the Zendesk Support Administrator Exam as it covers several topics on the exam.
Course Topics
‣ Understand where you can modify the email template
‣ Customize the email experience to reflect your business
Recommended Prerequisites
On-Demand: Zendesk Support for Admins, I
On-Demand: Zendesk Support for Admins, II

 

Frequently asked questions
How long do I have access to this training?
30 days! You're welcome to re-watch the course as many times as you'd like during that time. 

Can multiple people sit in on this course?
We recommend each learner purchase their own course. 

 

 

Curriculum

  • Customizing the Email Experience
  • Post-session survey

About this course

   30 minutes

   Pre-recorded video

 

  Learning Path      |    Introduction  >  Foundation building  >  Skill sharpeners  >  Certification
Description
Eager to build on your knowledge and optimize your Zendesk? In this feature deep dive for admins, you'll learn how to set up and customize your email, making sure ir reflects your business and meets your business' needs. 

Note: We recommend this course if you're planning to take the Zendesk Support Administrator Exam as it covers several topics on the exam.
Course Topics
‣ Understand where you can modify the email template
‣ Customize the email experience to reflect your business
Recommended Prerequisites
On-Demand: Zendesk Support for Admins, I
On-Demand: Zendesk Support for Admins, II

 

Frequently asked questions
How long do I have access to this training?
30 days! You're welcome to re-watch the course as many times as you'd like during that time. 

Can multiple people sit in on this course?
We recommend each learner purchase their own course. 

 

 

Curriculum

  • Customizing the Email Experience
  • Post-session survey