On-Demand: Introduction to Zendesk Integration Services (ZIS)

On-Demand: Introduction to Zendesk Integration Services (ZIS)

New to building Zendesk integrations? Start here to learn the key features of ZIS.

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About this course

  Video (2 min)

 

  Reading (8 min)

 


Description 

Are you interested in building integrations to connect Zendesk with other products? This course is designed for admins and developers who are new to Zendesk Integration Services (ZIS). In the course, you'll get an overview of how ZIS works and learn about different business cases for building custom Zendesk integrations. 

 

Course Topics

 
  • Get to know Zendesk Integration Services (ZIS)
  • Discover different use cases for building an integration with ZIS
  • Examine how ZIS workflows link Zendesk to other business systems

Audience

This course is relevant for admins and developers who are interested in integrating Zendesk with other products. 

Recommended Pre-requisites 

N/A


Instructional Designer

Quinn Crossley

Instructional Designer for Zendesk Developer Training

 

Curriculum14 min

  • Introduction to ZIS
  • Introduction to Zendesk Integration Services (ZIS) 3 min
  • Create custom workflows with ZIS 5 min
  • ZIS Integration Demo 2 min
  • Wrap up
  • Course Summary 1 min
  • Key Terms 1 min
  • Post-session survey 2 min

About this course

  Video (2 min)

 

  Reading (8 min)

 


Description 

Are you interested in building integrations to connect Zendesk with other products? This course is designed for admins and developers who are new to Zendesk Integration Services (ZIS). In the course, you'll get an overview of how ZIS works and learn about different business cases for building custom Zendesk integrations. 

 

Course Topics

 
  • Get to know Zendesk Integration Services (ZIS)
  • Discover different use cases for building an integration with ZIS
  • Examine how ZIS workflows link Zendesk to other business systems

Audience

This course is relevant for admins and developers who are interested in integrating Zendesk with other products. 

Recommended Pre-requisites 

N/A


Instructional Designer

Quinn Crossley

Instructional Designer for Zendesk Developer Training

 

Curriculum14 min

  • Introduction to ZIS
  • Introduction to Zendesk Integration Services (ZIS) 3 min
  • Create custom workflows with ZIS 5 min
  • ZIS Integration Demo 2 min
  • Wrap up
  • Course Summary 1 min
  • Key Terms 1 min
  • Post-session survey 2 min