On-Demand: Maintain Your Custom Help Center Theme

On-Demand: Maintain Your Custom Help Center Theme

Learn how to maintain the customization you make to your Help Center.

About this course

   25 minutes

   Pre-recorded video

 

  Learning Path      |    Introduction  >  Foundation building  >  Skill sharpeners  >  Certification
Description
Do you manage a Help Center with a custom theme? Once you edit the code of your theme, it stops receiving updates automatically, so if you made changes to theme code in Guide admin some time ago you may be missing out on new Help Center features or bug fixes. If you would like to incorporate this updates into your your theme yourself you’re in the right place. In this Deep Dive, you’ll follow a worked example to learn how to implement new feature releases and updates into a custom theme based on the Zendesk Copenhagen theme. You’ll learn advanced workflows that you can apply to your own theme, like incorporating Guide, GitHub and Zendesk App tools (ZAT) to make your update process scalable and efficient.
Prerequisite: Zendesk Guide, I. Basic HTML/CSS skills.

Course Topics
-Merge updates into your custom theme

-Use Zendesk App tools (ZAT) to preview theme files locally

-Resolve merge conflicts to finish updating your custom theme

-Apply Your Updated Custom Theme to Your Help Center in Guide   

Required Prerequisites To follow along with the demos and activities in this course you’ll need to:
- Install ZAT
- Install Git Install a code editor (Atom is the code editor used for examples in the course (but any code editor will work just as well)
- Register for a free GitHub account
You’ll also find this course easier to follow if you’re already familiar with: GitHub flow Git
Recommended Prerequisites
On-Demand: Zendesk Guide, I
On-Demand: Zendesk Guide, II

 

Frequently asked questions
How long do I have access to this training?
30 days! You're welcome to re-watch the course as many times as you'd like during that time. 

Can multiple people sit in on this course?
We recommend each learner purchase their own course. 

 

 

Curriculum

  • Maintain Your Custom Help Center Theme
  • Post-session survey

About this course

   25 minutes

   Pre-recorded video

 

  Learning Path      |    Introduction  >  Foundation building  >  Skill sharpeners  >  Certification
Description
Do you manage a Help Center with a custom theme? Once you edit the code of your theme, it stops receiving updates automatically, so if you made changes to theme code in Guide admin some time ago you may be missing out on new Help Center features or bug fixes. If you would like to incorporate this updates into your your theme yourself you’re in the right place. In this Deep Dive, you’ll follow a worked example to learn how to implement new feature releases and updates into a custom theme based on the Zendesk Copenhagen theme. You’ll learn advanced workflows that you can apply to your own theme, like incorporating Guide, GitHub and Zendesk App tools (ZAT) to make your update process scalable and efficient.
Prerequisite: Zendesk Guide, I. Basic HTML/CSS skills.

Course Topics
-Merge updates into your custom theme

-Use Zendesk App tools (ZAT) to preview theme files locally

-Resolve merge conflicts to finish updating your custom theme

-Apply Your Updated Custom Theme to Your Help Center in Guide   

Required Prerequisites To follow along with the demos and activities in this course you’ll need to:
- Install ZAT
- Install Git Install a code editor (Atom is the code editor used for examples in the course (but any code editor will work just as well)
- Register for a free GitHub account
You’ll also find this course easier to follow if you’re already familiar with: GitHub flow Git
Recommended Prerequisites
On-Demand: Zendesk Guide, I
On-Demand: Zendesk Guide, II

 

Frequently asked questions
How long do I have access to this training?
30 days! You're welcome to re-watch the course as many times as you'd like during that time. 

Can multiple people sit in on this course?
We recommend each learner purchase their own course. 

 

 

Curriculum

  • Maintain Your Custom Help Center Theme
  • Post-session survey
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