On-Demand: Team Publishing & Article Verification

On-Demand: Team Publishing & Article Verification

Better automate your publishing workflows.

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About this course

This course has been archived

Find the updated course materials here: Build a knowledge base to provide 24/7 support.


   30 minutes

   Pre-recorded video

 

  Learning Path      |    Introduction  >  Foundation building  >  Skill sharpeners  >  Certification
Description
Interested in learning how you can make the most of Guide Enterprise features to optimize your article lifecycle process?  This deep dive will show you how to use Team Publishing and Article Verification to leverage all of your organization’s knowledge and keep articles fresh.
Course Topics
‣  Manage Your Article Lifecycle with Team Publishing  
‣  Configure Roles for Team Publishing   
‣  Set Article Verification Reminders to Keep Content Fresh    
Recommended Prerequisites
On-Demand: Zendesk Guide, I
On-Demand: Zendesk Guide, II

 

 

Curriculum

  • Team Publishing & Article Verification
  • Post-session survey

About this course

This course has been archived

Find the updated course materials here: Build a knowledge base to provide 24/7 support.


   30 minutes

   Pre-recorded video

 

  Learning Path      |    Introduction  >  Foundation building  >  Skill sharpeners  >  Certification
Description
Interested in learning how you can make the most of Guide Enterprise features to optimize your article lifecycle process?  This deep dive will show you how to use Team Publishing and Article Verification to leverage all of your organization’s knowledge and keep articles fresh.
Course Topics
‣  Manage Your Article Lifecycle with Team Publishing  
‣  Configure Roles for Team Publishing   
‣  Set Article Verification Reminders to Keep Content Fresh    
Recommended Prerequisites
On-Demand: Zendesk Guide, I
On-Demand: Zendesk Guide, II

 

 

Curriculum

  • Team Publishing & Article Verification
  • Post-session survey