On-Demand: Zendesk Explore, I

This course is the best first step in your onboarding process. It teaches you the basics of Explore, starting with its interface and pre-built dashboards, then covers how to prepare for query creation. You'll then learn how to create custom queries, and you'll finish with adding, customizing and sharing dashboards. Note: The course is recommended for new analytics/Explore customers who serve as support or team leads or data analysts. 

Duration:

• The time to complete this course is 1 hr, 45 min
• Your purchase and access to the course will be valid for 30 days after your date of purchase.

Level: Introductory

Format: On-Demand (Recorded)

Prerequisites

None

What You'll Learn

By the end of the session, you’ll be able to do the following: 

• Get to Know Explore
• Navigate Explore and its Pre-built Dashboards
• Create Custom Queries
• Add, Customize and Share Dashboards

What is On-Demand Training?

Our on-demand courses teach the same content as our live courses but without the Q&A. You’ll view the course on our platform, and you may stop, start, and re-view it, whenever you like. Your purchase and access to the on-demand course will be valid for 30 days after your date of purchase. If you learn better with a live trainer, take a look at our Virtual Instructor-Led courses.

Looking for private training sessions? Take a look at remote or onsite 1:1 training options.