On-Demand: Zendesk Explore, I

This course is the best first step in your Explore onboarding process. It teaches you the basics of Explore, starting with its interface and pre-built dashboards, then covers how to prepare for query creation. You'll then learn how to create custom queries, and you'll finish with adding, customizing and sharing dashboards. Note: The course is recommended for new analytics/Explore customers who serve as support or team leads or data analysts. 

Duration:

• The time to complete this course is 1 hr, 45 min
• Your purchase and access to the course will be valid for 30 days after your date of purchase.

Level: Introductory

Format: On-Demand (Recorded)

Prerequisites

None

What You'll Learn

By the end of the session, you’ll be able to do the following: 

• Get to Know Explore
• Navigate Explore and its Pre-built Dashboards
• Create Custom Queries
• Add, Customize and Share Dashboards

NEW: This training includes an Insights to Explore module that bridges the gap for current Insights users who are looking to learn the main differences between Explore and Insights.

What is On-Demand Training?

Our on-demand courses teach the same content as our live courses but without the Q&A. You’ll view the course on our platform, and you may stop, start, and re-view it, whenever you like. Your purchase and access to the on-demand course will be valid for 30 days after your date of purchase. If you learn better with a live trainer, take a look at our Virtual Instructor-Led courses.

Looking for private training sessions? Take a look at remote or onsite 1:1 training options.