Package: The Suite Self-Starter

Package: The Suite Self-Starter

Learn how to successfully administer the products within The Zendesk Support Suite.

About this package

Starting in October 2020 this package is no longer available. The courses included in this package can be accessed here

   12-16 hours

   Pre-recorded video

 

Description
Ready to get started with the Zendesk Support Suite? Hit the ground running with The Support Suite Self-Starter package. These courses will give you the knowledge you need in order to successfully administer the products within The Zendesk Support Suite, with one easy purchase.

This package is a great fit for Administrators who are new to Zendesk Support Suite and prefer self-paced training, so they can learn on their own schedule.

Included in this package

Zendesk Support Zendesk Chat Zendesk Talk Zendesk Guide

Zendesk Support for Admins, I

Zendesk Support for Admins, II

Zendesk Support for Agents, I

Zendesk Chat for Admins, I

Zendesk Chat for Agents, I

Zendesk Talk for Admins, I

Zendesk Talk for Agents, I

Zendesk Guide, I

Zendesk Guide, II

Recommended prerequisites
None
Frequently asked questions
How long do I have access to this training?
60 days! You're welcome to re-watch the courses as many times as you'd like during that time. 

Can multiple people access the courses in this package?
This package has been designed for one user to access.  

Curriculum

  • Zendesk Support for Admins
  • On-Demand: Zendesk Support for Admins, I
  • On-Demand: Zendesk Support for Admins, II
  • Zendesk Support for Agents
  • About this course
  • On-Demand: Zendesk Support for Agents, I
  • Assessment
  • Zendesk Chat for Admins
  • On-Demand: Zendesk Chat for Admins, I
  • Zendesk Chat for Agents
  • About this Course
  • On-Demand: Zendesk Chat for Agents, I
  • Assessment
  • Zendesk Talk for Admins
  • Preview
    On-Demand: Zendesk Talk for Admins, I
  • Zendesk Talk for Agents
  • About this Course
  • On-Demand: Zendesk Talk for Agents, I
  • Assessment
  • Zendesk Guide
  • On-Demand: Zendesk Guide, I
  • On-Demand: Zendesk Guide, II
  • Post-Session Survey
  • Post-Session Survey

About this package

Starting in October 2020 this package is no longer available. The courses included in this package can be accessed here

   12-16 hours

   Pre-recorded video

 

Description
Ready to get started with the Zendesk Support Suite? Hit the ground running with The Support Suite Self-Starter package. These courses will give you the knowledge you need in order to successfully administer the products within The Zendesk Support Suite, with one easy purchase.

This package is a great fit for Administrators who are new to Zendesk Support Suite and prefer self-paced training, so they can learn on their own schedule.

Included in this package

Zendesk Support Zendesk Chat Zendesk Talk Zendesk Guide

Zendesk Support for Admins, I

Zendesk Support for Admins, II

Zendesk Support for Agents, I

Zendesk Chat for Admins, I

Zendesk Chat for Agents, I

Zendesk Talk for Admins, I

Zendesk Talk for Agents, I

Zendesk Guide, I

Zendesk Guide, II

Recommended prerequisites
None
Frequently asked questions
How long do I have access to this training?
60 days! You're welcome to re-watch the courses as many times as you'd like during that time. 

Can multiple people access the courses in this package?
This package has been designed for one user to access.  

Curriculum

  • Zendesk Support for Admins
  • On-Demand: Zendesk Support for Admins, I
  • On-Demand: Zendesk Support for Admins, II
  • Zendesk Support for Agents
  • About this course
  • On-Demand: Zendesk Support for Agents, I
  • Assessment
  • Zendesk Chat for Admins
  • On-Demand: Zendesk Chat for Admins, I
  • Zendesk Chat for Agents
  • About this Course
  • On-Demand: Zendesk Chat for Agents, I
  • Assessment
  • Zendesk Talk for Admins
  • Preview
    On-Demand: Zendesk Talk for Admins, I
  • Zendesk Talk for Agents
  • About this Course
  • On-Demand: Zendesk Talk for Agents, I
  • Assessment
  • Zendesk Guide
  • On-Demand: Zendesk Guide, I
  • On-Demand: Zendesk Guide, II
  • Post-Session Survey
  • Post-Session Survey
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