- Zendesk Support for Admins
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On-Demand: Zendesk Support for Admins, I
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On-Demand: Zendesk Support for Admins, II
- Zendesk Support for Agents
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About this course
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On-Demand: Zendesk Support for Agents, I
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Assessment
- Zendesk Chat for Admins
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On-Demand: Zendesk Chat for Admins, I
- Zendesk Chat for Agents
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About this Course
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On-Demand: Zendesk Chat for Agents, I
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Assessment
- Zendesk Talk for Admins
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On-Demand: Zendesk Talk for Admins, I
- Zendesk Talk for Agents
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About this Course
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On-Demand: Zendesk Talk for Agents, I
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Assessment
- Zendesk Guide
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On-Demand: Zendesk Guide, I
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On-Demand: Zendesk Guide, II
- Post-Session Survey
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Post-Session Survey
Package: The Suite Self-Starter
Learn how to successfully administer the products within The Zendesk Support Suite.
Starting in October 2020 this package is no longer available. The courses included in this package can be accessed here.
12-16 hours
Pre-recorded video
Description
Ready to get started with the Zendesk Support Suite? Hit the ground running with The Support Suite Self-Starter package. These courses will give you the knowledge you need in order to successfully administer the products within The Zendesk Support Suite, with one easy purchase.
This package is a great fit for Administrators who are new to Zendesk Support Suite and prefer self-paced training, so they can learn on their own schedule.
Included in this package
Zendesk Support | Zendesk Chat | Zendesk Talk | Zendesk Guide |
Recommended prerequisites
None
Frequently asked questions
How long do I have access to this training?
60 days! You're welcome to re-watch the courses as many times as you'd like during that time.
Can multiple people access the courses in this package?
This package has been designed for one user to access.