Package: The Support Enterprise Upgrade Self-Starter

Package: The Support Enterprise Upgrade Self-Starter

Get the most out of your upgrade from the Professional plan to the Enterprise plan.

About this course

   3-4 hours

   Pre-recorded video

 

These courses have subtitles in French, German, Spanish, Brazilian Portuguese and Japanese. Subtitles can be enabled by clicking the CC box at the bottom of the video.
Description
Recently upgraded to the Enterprise plan of Zendesk Support? Our Zendesk Support Enterprise Upgrade Self-Starter package will give you the knowledge you need to take advantage of your expanded feature set and start achieving your customer experience goals in no time.

This package is a great fit for Administrators who have recently upgraded their accounts from Professional to Enterprise Zendesk Support and prefer self-paced training, so they can learn on their own schedule.
Included in this package
‣  Advanced Topics in Zendesk Support, I
‣  Advanced Topics in Zendesk Support, II 
Recommended prerequisites
None
Frequently asked questions
How long do I have access to this training?
60 days! You're welcome to re-watch the courses as many times as you'd like during that time. 

Can multiple people access the courses in this package? 
This package has been designed for one user to access. 

 

Curriculum

  • On-Demand: Advanced Topics in Zendesk Support, I
  • On-Demand: Advanced Topics in Zendesk Support, II
  • Post-Session Survey

About this course

   3-4 hours

   Pre-recorded video

 

These courses have subtitles in French, German, Spanish, Brazilian Portuguese and Japanese. Subtitles can be enabled by clicking the CC box at the bottom of the video.
Description
Recently upgraded to the Enterprise plan of Zendesk Support? Our Zendesk Support Enterprise Upgrade Self-Starter package will give you the knowledge you need to take advantage of your expanded feature set and start achieving your customer experience goals in no time.

This package is a great fit for Administrators who have recently upgraded their accounts from Professional to Enterprise Zendesk Support and prefer self-paced training, so they can learn on their own schedule.
Included in this package
‣  Advanced Topics in Zendesk Support, I
‣  Advanced Topics in Zendesk Support, II 
Recommended prerequisites
None
Frequently asked questions
How long do I have access to this training?
60 days! You're welcome to re-watch the courses as many times as you'd like during that time. 

Can multiple people access the courses in this package? 
This package has been designed for one user to access. 

 

Curriculum

  • On-Demand: Advanced Topics in Zendesk Support, I
  • On-Demand: Advanced Topics in Zendesk Support, II
  • Post-Session Survey
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