Foundational Support Learning Path
Configure foundational email support for your agents and business.
‣ Prerequisites: none
‣ Duration: 3 hr 21 min
‣ Audience: This path is designed for admins who are new to Zendesk's foundational email ticketing solution, also known as Zendesk Support.
‣ Available Languages: Access this learning path in other languages: Spanish, French, Japanese, German, Portuguese.
On-Demand: Introduction to Foundational Support
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6 min
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On-Demand: Set your support ticketing solution up for agent success
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1 hr 5 min
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On-Demand: Configure agent ticketing essentials
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1 hr 9 min
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On-Demand: Automate your customer service ticketing workflows
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35 min
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On-Demand: Manage your customers more efficiently
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43 min
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Foundational Support Learning Path Quiz
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