Omnichannel Agent Learning Path

Omnichannel Agent Learning Path

Learn how to engage with customers through multiple channels using Agent Workspace

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‣ Prerequisites: none

‣ Audience: Agents who are new to Zendesk

‣ Available Languages: Access this learning path in other languages: Spanish, Japanese, Portuguese, German, and French

Please note: This learning path is for agents who are using Zendesk Suite, which includes Support, Messaging, and Talk. 

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