- Foundational courses
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Zendesk Chat for Admins, I
- Exam Study Guide
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Study Guide
- Practice Exam & Test Information
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Practice Exam, part 1
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Practice Exam, part 2
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Take the exam!
On-Demand: Prep-and-Practice Chat Specialist Exam
This set of resources includes the courses and study guides you need to prepare and practice for the Zendesk Chat Specialist Exam.
Description
The Zendesk Chat Specialist Exam tests your mastery of the Support product. And we want to help you reach that level of mastery. To make the preparation experience easier for our users, we've assembled our foundational courses, a study guide, and a practice test into one resource. Together with the knowledge acquired from your own hands-on experience, this will put you in a good position to take and succeed on the exam.