On- Demand: Prep-and-Practice Explore Certification Exam

On- Demand: Prep-and-Practice Explore Certification Exam

This set of resources includes the courses and study guides you need to prepare and practice for the Zendesk Explore CX Analyst Exam.

About this package

Description
The Zendesk Explore CX Analyst Exam tests your mastery of the Support product. And we want to help you reach that level of mastery.
To make the preparation experience easier for our users, we've assembled our foundational courses, deep dives on features that are central to the exam, a study guide, and a practice test into one resource. Together with the knowledge acquired from your own hands-on experience, this will put you in a good position to take and succeed on the exam.

Curriculum

  • Foundational courses
  • Zendesk Explore, I
  • Zendesk Explore, II
  • Exam Study Guide
  • Study Guide
  • Zendesk Support Feature Deep Dives
  • Feature Deep Dive: Pre-built Dashboards
  • Practice Exam and Test Information
  • Practice Exam, part 1
  • Practice Exam, part 2
  • Take the exam!

About this package

Description
The Zendesk Explore CX Analyst Exam tests your mastery of the Support product. And we want to help you reach that level of mastery.
To make the preparation experience easier for our users, we've assembled our foundational courses, deep dives on features that are central to the exam, a study guide, and a practice test into one resource. Together with the knowledge acquired from your own hands-on experience, this will put you in a good position to take and succeed on the exam.

Curriculum

  • Foundational courses
  • Zendesk Explore, I
  • Zendesk Explore, II
  • Exam Study Guide
  • Study Guide
  • Zendesk Support Feature Deep Dives
  • Feature Deep Dive: Pre-built Dashboards
  • Practice Exam and Test Information
  • Practice Exam, part 1
  • Practice Exam, part 2
  • Take the exam!
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