Ω Private Training: Zendesk Sell for Users

Note: This course is now retired. Register for the free on-demand version of this course here.

  2.5 hr session

Remotely via zoom 

Description 

In this course, we'll train you on the management of day-to-day tasks in your sale's process. You'll learn how to set up tools for an effective workflow, including how to pursue leads, work with contacts and deals, and create a dashboard and smart lists. Course examples and discussion can be tailored to your specific workflow. 

• Get to know Zendesk Sell 
• Set up tools for an effective workflow 
• Manage your sales process with Sell 
• Manage your sales process on mobile 

Audience 

This course is designed for users (sales reps and sales team managers) of Zendesk sell. 

Recommended Pre-requisites 

None

Available Languages 

This course is delivered in English. 

The fine print 

• This training is limited to Zendesk Sell 
  
• Course topics are subject to change
• The content for this course will be our standard course and will not be customized. Course topics are subject to change 
• The participant agrees to a pre-training call prior or email to agreed training date in order for the trainer to review training agent with the participant and understand the participant's primary use case
• Participant's account configuration should be complete prior to training delivery
• Training will be delivered in participant's Zendesk Sell instance 
• Training will be delivered remotely via Zoom unless otherwise specified 
• Standard training materials will be provided in PDF format at the participant's request 
• To provide the participant with an optimal experience, class size may not exceed twenty (20) attendees per session. If additional attendee requirements exist, multiple sessions should be purchased 
• Course delivered in English unless otherwise specified. One (1) language per session 
• Training will be delivered in a single 2.5hr session for each agent training purchased

Frequently Asked Questions 

What is remote private training? 

Remote private training sessions are Zendesk training sessions, delivered only to your company, conducted remotely via Zoom by a live trainer. Private training sessions are a great option for learners with moderate to complex use cases, medium to large groups, or for those who simply learn better one on one. Private sessions are highly interactive, and trainers encourage heavy participation from students. 

Can multiple people sit in on this session? 

Yes, private sessions are great for medium to large groups (2-20 people). 

What materials are provided? 

Course materials are provided after the session (course slides as a PDF), so students are able to reference them after the session. Recordings are provided on request.