On-Demand: Prepare for the Zendesk Support Administrator Certification Exam

On-Demand: Prepare for the Zendesk Support Administrator Certification Exam

On-Demand Training

About this course

Interested in getting your Zendesk Support Administrator certification, but aren’t sure if you're well prepared? In this course, we’ll review the scope of the Support Administrator exam and its objectives, walk you through the exam registration and scheduling process, share specific resources to help you master the exam topics quickly, and give you an opportunity to gauge your readiness with some sample exam questions. 

Duration: 

  • The time to complete this course is 40 minutes.
  • Your purchase and access to the course will be valid for 30 days after your date of purchase.

Level: Introductory

Format: On-Demand

What You'll Learn

This course will help you:

  1. Review the scope and length of the exam
  2. Understand your test-taking options
  3. Navigate the Zendesk Certification Portal
  4. Identify sources for learning exam topics
  5. Learn test prep best practices
  6. Review the exam question types
  7. Test your readiness by answering sample exam questions

Please Note: This course will give you an outline of the subject areas that the exam will cover, how the test is delivered, and provide recommendations for further study. If you're looking for technical Admin product training, please review our Admin training options.

What is On-Demand Training?

Our on-demand courses teach the same content as our live courses but without the Q&A. You’ll view the course on our platform, and you may stop, start, and re-view it, whenever you like. Your purchase and access to the on-demand course will be valid for 30 days after your date of purchase. 

Curriculum

  • Review the Scope of the Exam and Your Test-Taking Options
  • Register for Your Exam
  • Identify Sources for Mastering the Exam Topics
  • Test Your Knowledge
  • Post-Session Survey
  • Resources
  • Access Information
  • Resources

About this course

Interested in getting your Zendesk Support Administrator certification, but aren’t sure if you're well prepared? In this course, we’ll review the scope of the Support Administrator exam and its objectives, walk you through the exam registration and scheduling process, share specific resources to help you master the exam topics quickly, and give you an opportunity to gauge your readiness with some sample exam questions. 

Duration: 

  • The time to complete this course is 40 minutes.
  • Your purchase and access to the course will be valid for 30 days after your date of purchase.

Level: Introductory

Format: On-Demand

What You'll Learn

This course will help you:

  1. Review the scope and length of the exam
  2. Understand your test-taking options
  3. Navigate the Zendesk Certification Portal
  4. Identify sources for learning exam topics
  5. Learn test prep best practices
  6. Review the exam question types
  7. Test your readiness by answering sample exam questions

Please Note: This course will give you an outline of the subject areas that the exam will cover, how the test is delivered, and provide recommendations for further study. If you're looking for technical Admin product training, please review our Admin training options.

What is On-Demand Training?

Our on-demand courses teach the same content as our live courses but without the Q&A. You’ll view the course on our platform, and you may stop, start, and re-view it, whenever you like. Your purchase and access to the on-demand course will be valid for 30 days after your date of purchase. 

Curriculum

  • Review the Scope of the Exam and Your Test-Taking Options
  • Register for Your Exam
  • Identify Sources for Mastering the Exam Topics
  • Test Your Knowledge
  • Post-Session Survey
  • Resources
  • Access Information
  • Resources