Package: The Guide Self-Starter

Package: The Guide Self-Starter

Learn how to successfully administer Zendesk Guide.

About this package

   3-4 hours

   Pre-recorded video

 

These courses have subtitles in English, French, German, Spanish, Brazilian Portuguese and Japanese. Subtitles can be enabled by clicking the CC box at the bottom of the video.
Description
New to Zendesk Guide? Our Zendesk Guide Self-Starter package will give you the knowledge you need to successfully configure your Zendesk Guide instance and start achieving your customer experience goals in no time.

This package is a great fit for Administrators who are new to Zendesk Guide and prefer self-paced training, so they can learn on their own schedule.
Included in this package
‣  Zendesk Guide, I
‣  Zendesk Guide, II 
Recommended prerequisites
None
Frequently asked questions
How long do I have access to this training?
60 days! You're welcome to re-watch the courses as many times as you'd like during that time. 

Can multiple people access the courses in this package? 
This package has been designed for one user to access. 

 

Curriculum

  • Zendesk Guide Overview Video
  • On-Demand: Zendesk Guide, I
  • On-Demand: Zendesk Guide, II
  • Post-Session Survey

About this package

   3-4 hours

   Pre-recorded video

 

These courses have subtitles in English, French, German, Spanish, Brazilian Portuguese and Japanese. Subtitles can be enabled by clicking the CC box at the bottom of the video.
Description
New to Zendesk Guide? Our Zendesk Guide Self-Starter package will give you the knowledge you need to successfully configure your Zendesk Guide instance and start achieving your customer experience goals in no time.

This package is a great fit for Administrators who are new to Zendesk Guide and prefer self-paced training, so they can learn on their own schedule.
Included in this package
‣  Zendesk Guide, I
‣  Zendesk Guide, II 
Recommended prerequisites
None
Frequently asked questions
How long do I have access to this training?
60 days! You're welcome to re-watch the courses as many times as you'd like during that time. 

Can multiple people access the courses in this package? 
This package has been designed for one user to access. 

 

Curriculum

  • Zendesk Guide Overview Video
  • On-Demand: Zendesk Guide, I
  • On-Demand: Zendesk Guide, II
  • Post-Session Survey
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