April 22 & 23
These interactive training days are a chance to network, share your challenges and learn from other attendees. Get ready to take your customer support experience to the next level after completing these trainings.
- Zendesk Support for Admins, I and II- This full-day track is ideal if you’re just starting out on Zendesk and need a thoughtful overview on the features of Support and how they work together, or if you simply want to either round out or update your knowledge of the Support product.(Agenda)(April 22)
- Zendesk Explore, I and II- If you're new to Explore, this is the event for you! In this full day track, you'll learn the key features of Zendesk Explore, our robust analytics product. (Agenda)(April 23)
How will the sessions be structured?- All sessions at the Zendesk Training Day are interactive. They'll include demos, hands-on exercises, and lots of lab time and Q&A with our trainers. Don’t forget your laptop! After the event, you will receive your own copy of the training materials.
Cost for Training: $599 per training day ticket.
Add On Certification Exam:
- Zendesk Support Administrator for $250 ($100 off retail) when purchased with a training day ticket.
- Zendesk Explore CX Analyst $250 ($100 off retail) when purchased with a training day ticket.