var urls = [ 'march-17-18-19', 'june-24-25' ];
March 17, 18 & 19

March 17, 18 & 19

Zendesk Training Days in Melbourne on March 17, 18 & 19

These interactive training days are a chance to network, share your challenges and learn from other attendees. Get ready to take your customer support experience to the next level after completing these trainings.

 

Training Options:

  • Zendesk Support for Admins, I and IIThis full-day track is ideal if you’re just starting out on Zendesk and need a thoughtful overview on the features of Support and how they work together, or if you simply want to either round out or update your knowledge of the Support product.(Agenda)(March 17)
  • Deep Dives in Zendesk SupportThis session is meant for users who have been using Zendesk for sometime and want to deepen their knowledge, but it does not include technical training or analytics. It's also an ideal refresher for anyone preparing for the Zendesk Support Certification Exam for Administrators. Strongly recommend first taking: Zendesk Support for Admins, I and II (Agenda)(March 18)
  • Zendesk Guide, I and IIJust getting started on Zendesk Guide? We'll cover key Guide features, and how they can help provide self-service support, as well as enhance your approach to ticket deflection.(Agenda)(March 19)

How will the sessions be structured?All sessions at the Zendesk Training Day are interactive. They'll include demos, hands-on exercises, and lots of lab time and Q&A with our trainers. Don’t forget your laptop! After the event, you will receive your own copy of the training materials.

Cost for Training: A$849 per training day ticket.

Add On Certification Exams: 

  • Zendesk Support Administrator for A$370 ($350 USD retail price) when purchased with a training day ticket.
  • Zendesk Guide Specialist for A$225 ($199 USD retail price) when purchased with a training day ticket.

Registration info coming soon!

Pre-Registration: Add your name to the email list

We haven't opened registration for the next event is this location yet, but add your name to the email list to get notified as soon as registration opens.

Zendesk Training Days in Melbourne on March 17, 18 & 19

These interactive training days are a chance to network, share your challenges and learn from other attendees. Get ready to take your customer support experience to the next level after completing these trainings.

 

Training Options:

  • Zendesk Support for Admins, I and IIThis full-day track is ideal if you’re just starting out on Zendesk and need a thoughtful overview on the features of Support and how they work together, or if you simply want to either round out or update your knowledge of the Support product.(Agenda)(March 17)
  • Deep Dives in Zendesk SupportThis session is meant for users who have been using Zendesk for sometime and want to deepen their knowledge, but it does not include technical training or analytics. It's also an ideal refresher for anyone preparing for the Zendesk Support Certification Exam for Administrators. Strongly recommend first taking: Zendesk Support for Admins, I and II (Agenda)(March 18)
  • Zendesk Guide, I and IIJust getting started on Zendesk Guide? We'll cover key Guide features, and how they can help provide self-service support, as well as enhance your approach to ticket deflection.(Agenda)(March 19)

How will the sessions be structured?All sessions at the Zendesk Training Day are interactive. They'll include demos, hands-on exercises, and lots of lab time and Q&A with our trainers. Don’t forget your laptop! After the event, you will receive your own copy of the training materials.

Cost for Training: A$849 per training day ticket.

Add On Certification Exams: 

  • Zendesk Support Administrator for A$370 ($350 USD retail price) when purchased with a training day ticket.
  • Zendesk Guide Specialist for A$225 ($199 USD retail price) when purchased with a training day ticket.

Registration info coming soon!

Pre-Registration: Add your name to the email list

We haven't opened registration for the next event is this location yet, but add your name to the email list to get notified as soon as registration opens.