On-Demand: Access, Authentication, Registration
Learn how to manage user access.
This course has been archived
Find the updated course materials here: Identify the best way to manage your end users
30 minutes
Pre-recorded video
Description
Eager to build on your knowledge and optimize your Zendesk? In this feature deep dive for admins, you'll learn how to add and manage and modify how your customers' access and their authentication into your Zendesk. We include tips and best practices for ensuring the security of your Zendesk.
Course Topics
‣ Configure your access and registration settings
‣ Configure your customer authentication setting and troubleshoot authentication issues
NOTE: Since this recording was published, Zendesk has released an update making level of password security, single sign-on, and IP restrictions available to all plan levels. Previously, these settings were available for only Professional, Enterprise, and Elite customers.