On-Demand: Access, Authentication, Registration

   30 minutes

   Pre-recorded video

  Learning Path      |    Introduction  >  Foundation building  >  Skill sharpeners  >  Certification

Description
Eager to build on your knowledge and optimize your Zendesk? In this feature deep dive for admins, you'll learn how to add and manage and modify how your customers' access and their authentication into your Zendesk. We include tips and best practices for ensuring the security of your Zendesk. 

Note: We recommend this course if you're planning to take the Zendesk Support Administrator Exam as it covers a topic important to the exam.

Course Topics
‣ Configure your access and registration settings
‣ Configure your customer authentication setting and troubleshoot authentication issues 

NOTE: Since this recording was published, Zendesk has released an update making level of password security, single sign-on, and IP restrictions available to all plan levels. Previously, these settings were available for only Professional, Enterprise, and Elite customers.

Recommended Prerequisites
On-Demand: Zendesk Support for Admins, I
On-Demand: Zendesk Support for Admins, II