Access, Authentication, Registration
On-Demand: Access, Authentication, Registration
Learn how to manage user access.
Learning Path | Introduction > Foundation building > Skill sharpeners > Certification
Eager to build on your knowledge and optimize your Zendesk? In this feature deep dive for admins, you'll learn how to add and manage and modify how your customers' access and their authentication into your Zendesk. We include tips and best practices for ensuring the security of your Zendesk.
Note: We recommend this course if you're planning to take the Zendesk Support Administrator Exam as it covers a topic important to the exam.
‣ Configure your access and registration settings
‣ Configure your customer authentication setting and troubleshoot authentication issues
NOTE: Since this recording was published, Zendesk has released an update making level of password security, single sign-on, and IP restrictions available to all plan levels. Previously, these settings were available for only Professional, Enterprise, and Elite customers.
On-Demand: Zendesk Support for Admins, I
On-Demand: Zendesk Support for Admins, II
Frequently asked questions
How long do I have access to this training?
30 days! You're welcome to re-watch the course as many times as you'd like during that time.
Can multiple people sit in on this course?
We recommend each learner purchase their own course.
Join us live
June 17 & 18 for Virtual Zendesk Training Days in Australian Eastern Time Zone.See details