Adding and Managing End Users
On-Demand: Adding and Managing End Users
Learn how to manage your end-users' experience.
Learning Path | Introduction > Foundation building > Skill sharpeners > Certification
Eager to build on your knowledge and optimize your Zendesk? In this feature deep dive for admins, you'll learn how to add and manage end users, whether you have only a few or thousands of customers. We include tips and best practices for ensuring the security of your Zendesk.
Note: We recommend this course if you're planning to take the Zendesk Support Administrator Exam as it covers a topic important to the exam.
‣ Add your end users individually and in bulk
‣ Manage your end users' experience in Zendesk Support
On-Demand: Zendesk Support for Admins, I
On-Demand: Zendesk Support for Admins, II
Frequently asked questions
How long do I have access to this training?
30 days! You're welcome to re-watch the course as many times as you'd like during that time.
Can multiple people sit in on this course?
We recommend each learner purchase their own course.
Join us live
June 17 & 18 for Virtual Zendesk Training Days in Australian Eastern Time Zone.See details