On-Demand: Ticket Forms
Learn how to capture key information with ticket forms.
Learning Path | Introduction > Foundation building > Skill sharpeners > Certification
In this deep dive for admins, you'll learn how to build and make the most of your ticket forms with ticket field features that allow you to further customize the customer experience.
Note: The features taught in this course are available on our Enterprise plan.
‣ Build your ticket forms
‣ Make the most of your ticket forms by customizing them for your team's needs and for the customers who complete them
On-Demand: Zendesk Support for Admins, I
On-Demand: Zendesk Support for Admins, II
Frequently asked questions
How long do I have access to this training?
30 days! You're welcome to re-watch the course as many times as you'd like during that time.
Can multiple people sit in on this course?
We recommend each learner purchase their own course.
Save Your Seat
Sign up for a full day of virtual Support and Explore product trainings on August 12 & 13, EDTRegister