On-Demand: Triggers

On-Demand: Triggers

Learn to create foolproof triggers.

About this course

   35 minutes

   Pre-recorded video

 

  Learning Path      |    Introduction  >  Foundation building  >  Skill sharpeners  >  Certification
Description
In this deep dive for admins, you’ll build on your solid understanding of how triggers work to learn some essential do’s and don’t for conditions and understand how to use some useful triggers. Then you’ll move onto learning how to manage and maintain your triggers in a more holistic way, understanding how triggers interact with each other, gaining a better understanding of how triggers run to order them appropriately, and where to begin troubleshooting if things aren’t working as they should.  
Course Topics
‣  Configure foolproof triggers  
‣  Manage and maintain your triggers  
Recommended Prerequisites
On-Demand: Zendesk Support for Admins, I
On-Demand: Zendesk Support for Admins, II

 

Frequently asked questions
How long do I have access to this training?
30 days! You're welcome to re-watch the course as many times as you'd like during that time. 

Can multiple people sit in on this course?
We recommend each learner purchase their own course. 

 

 

Curriculum

  • Triggers
  • Post-session survey

About this course

   35 minutes

   Pre-recorded video

 

  Learning Path      |    Introduction  >  Foundation building  >  Skill sharpeners  >  Certification
Description
In this deep dive for admins, you’ll build on your solid understanding of how triggers work to learn some essential do’s and don’t for conditions and understand how to use some useful triggers. Then you’ll move onto learning how to manage and maintain your triggers in a more holistic way, understanding how triggers interact with each other, gaining a better understanding of how triggers run to order them appropriately, and where to begin troubleshooting if things aren’t working as they should.  
Course Topics
‣  Configure foolproof triggers  
‣  Manage and maintain your triggers  
Recommended Prerequisites
On-Demand: Zendesk Support for Admins, I
On-Demand: Zendesk Support for Admins, II

 

Frequently asked questions
How long do I have access to this training?
30 days! You're welcome to re-watch the course as many times as you'd like during that time. 

Can multiple people sit in on this course?
We recommend each learner purchase their own course. 

 

 

Curriculum

  • Triggers
  • Post-session survey
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