Zendesk Overview: Explore

   11 minutes

   Pre-recorded video

    Beginner

This video has subtitles in Spanish, Brazilian Portuguese, French, German, and Japanese. Subtitles can be enabled by clicking the CC box at the bottom of the video. 

In this video, you'll learn how the key features of Explore, Zendesk's analytics product, can give you important insights into your customer support operations. We'll walk you through the Explore interface and will teach what comes with your pre-built dashboards as well as what you can do to create custom queries and dashboards that meet your unique business needs.

Ready to learn more?
If you're new to Explore, we recommend beginning with Zendesk Explore, I.
Once you've completed Zendesk Explore, I we recommend moving on to Zendesk Explore, II.

Looking to purchase all of the courses above? All of these are included in our Explore Self-Starter Package.