Zendesk Overview: Talk
In this video, you'll learn how a handful of key features can help make your customer support effortless. We'll walk you through the Talk agent interface and will teach you the options for setting up Talk's tools such as IVR and the web widget. We'll also show you how a call becomes a ticket in Zendesk Support.
Ready to learn more?
If you're new to administering Talk, we recommend beginning with Zendesk Talk, I.
For beginner Talk Agents, we recommend Zendesk Talk for Agents.