Zendesk Overview: Talk

Overview Video

About this course

   9 minutes

   Pre-recorded video

    Beginner

 

In this video, you'll learn how a handful of key features can help make your customer support effortless. We'll walk you through the Talk agent interface and will teach you the options for setting up Talk's tools such as IVR and the web widget. We'll also show you how a call becomes a ticket in Zendesk Support.

 

Ready to learn more?
If you're new to administering Talk, we recommend beginning with Zendesk Talk, I.
For beginner Talk Agents, we recommend Zendesk Talk for Agents

About this course

   9 minutes

   Pre-recorded video

    Beginner

 

In this video, you'll learn how a handful of key features can help make your customer support effortless. We'll walk you through the Talk agent interface and will teach you the options for setting up Talk's tools such as IVR and the web widget. We'll also show you how a call becomes a ticket in Zendesk Support.

 

Ready to learn more?
If you're new to administering Talk, we recommend beginning with Zendesk Talk, I.
For beginner Talk Agents, we recommend Zendesk Talk for Agents