Zendesk Suite Overview: Support

Zendesk Suite Overview: Support

Overview Video

About this course

In this video, you'll learn how a handful of key features can help make your customer support effortless. We'll walk you through the agent interface and will teach you the benefit of using views, macros, and events, as well as triggers and automations. 

Ready to Learn More?

While quick video tips are great, we recommend in-depth training for Admins and Agents looking to master the Zendesk suite of products. 

About this course

In this video, you'll learn how a handful of key features can help make your customer support effortless. We'll walk you through the agent interface and will teach you the benefit of using views, macros, and events, as well as triggers and automations. 

Ready to Learn More?

While quick video tips are great, we recommend in-depth training for Admins and Agents looking to master the Zendesk suite of products.