- Section 1: Get Started on the Zendesk Platform
Note on Developer Resources
Describe how APIs, Apps and Embeddables Work
Navigate Developer Resources
Define Key Terms
- Section 2: Setup Your Zendesk Developer Environment
Note on Installing cURL for Windows
Installing Ruby for Mac
Installing Ruby for Windows
- Section 3: Work with ZAF
Explain the ZAF SDK
Explain How Iframes are Used
Import the ZAF
- Section 4: Make Your First API Request
Demonstrate How to Make Your First API Request
Identify API Best Practices
Note on Security and Authentication
Describe Common Use Cases
- Section 5: Create Your First App
Demonstrate How to Create Your First App
Identify App Locations
Explain the ZAM
Identify Tools That Help With Development
- Post-Session Survey
On-Demand: The Zendesk Developer Platform
Learn the different ways you can extend our platform via the API, apps and the SDK.
New to Zendesk and eager to learn the many ways you can extend the Zendesk platform? Perfect. In this course, we'll introduce you to the different ways you can extend our platform via the API, apps and the SDK. We'll give you an overview of the developer platform and the Zendesk Apps Framework. Last but not least, we'll teach you how to make your first API call and how to build your first app.
‣ Get Started on the Zendesk Platform
‣ Setup Your Zendesk Developer Environment
‣ Understand the Zendesk App Framework
‣ Make Your First API Request
‣ Create Your First App
Frequently asked questions
How long do I have access to this training?
30 days! You're welcome to re-watch the course as many times as you'd like during that time.
Can multiple people sit in on this course?
We recommend each learner purchase their own course.
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