Startups Guide: Zendesk Explore

Getting customer data should be easy! Learn more how Zendesk Explore enables businesses to get the information they need to make key business decisions and improve their CX

About this course

   7:40 minutes

   Pre-recorded video

 

This course is recorded in English
Description
Zendesk Explore is a reporting tool that’s designed to help you analyze, understand, and share your business information. Explore provides powerful, built-in reports that help you to view and analyze key information about your customers, and your support resources so you can understand your CX and make thoughtful product and business decisions.
Course Topics
‣  Activating Explore & team access
‣  Interacting with Pre-built Dashboards
‣  Creating Custom Queries
‣  Sharing Dashboards and data

About this course

   7:40 minutes

   Pre-recorded video

 

This course is recorded in English
Description
Zendesk Explore is a reporting tool that’s designed to help you analyze, understand, and share your business information. Explore provides powerful, built-in reports that help you to view and analyze key information about your customers, and your support resources so you can understand your CX and make thoughtful product and business decisions.
Course Topics
‣  Activating Explore & team access
‣  Interacting with Pre-built Dashboards
‣  Creating Custom Queries
‣  Sharing Dashboards and data
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