Zendesk Guide Manager Learning Path

Zendesk Guide Manager Learning Path

See the courses you need to successfully manage Zendesk Guide with this Learning Path.

About this path

Need to be the go to resource for managing and maintaining Zendesk Guide? The Guide Manager path is the best place to start. This path will enable you to establish a strong foundation in Guide and will give you both the depth and breadth required for certification. 

 

Step 1



Introduction 
Survey the administrative capabilities of Zendesk Guide. 


Watch our Zendesk Overview: Guide video
Step 2



Foundation building 
Learn how to set up and configure Zendesk Guide.


Take our Zendesk Guide, I course
Take our Zendesk Guide, II course
Step 3



Skill sharpeners 
Deepen your knowledge and make the most of Zendesk Guide's key features with the following short courses.

Take our Answer Bot course
Take our Content Cues course
Take our Team Publishing & Article Verification
course
Step 4



Certification 
Certify your expertise in setting up and using Zendesk. 


Take the Zendesk Guide Specialist Practice Exam
Take the Zendesk Guide Specialist Certification

About this path

Need to be the go to resource for managing and maintaining Zendesk Guide? The Guide Manager path is the best place to start. This path will enable you to establish a strong foundation in Guide and will give you both the depth and breadth required for certification. 

 

Step 1



Introduction 
Survey the administrative capabilities of Zendesk Guide. 


Watch our Zendesk Overview: Guide video
Step 2



Foundation building 
Learn how to set up and configure Zendesk Guide.


Take our Zendesk Guide, I course
Take our Zendesk Guide, II course
Step 3



Skill sharpeners 
Deepen your knowledge and make the most of Zendesk Guide's key features with the following short courses.

Take our Answer Bot course
Take our Content Cues course
Take our Team Publishing & Article Verification
course
Step 4



Certification 
Certify your expertise in setting up and using Zendesk. 


Take the Zendesk Guide Specialist Practice Exam
Take the Zendesk Guide Specialist Certification
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