Zendesk Overview: The Zendesk Developer Platform

Zendesk Overview: The Zendesk Developer Platform

See how admins and developers can use our platform tools to customize their Zendesk instance.

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About this course

  Video (11 min)


Description 

In this video, you'll learn how the Zendesk Developer Platform tools can help you extend the potential of your Zendesk account. We'll walk you through how you can store and manage your data with the Zendesk Apps Framework and Zendesk Sunshine, embed support features in your mobile app with the Zendesk Mobile SDKs and finally, access and integrate your data with the Zendesk APIs. 

 

Audience 

This video is applicable to any Zendesk user who is interested in learning about the Zendesk Developer platform. 

For developers or more technical admins new to Zendesk, we recommend taking Build an App and Start to Work with the Zendesk API. 

Recommended Pre-requisites 

None

 

Instructional Designer

Quinn Crossley

Instructional Designer for Zendesk Developer Training

Curriculum12 min

  • Zendesk Overview: Developer Platform 12 min
  • Post-session survey

About this course

  Video (11 min)


Description 

In this video, you'll learn how the Zendesk Developer Platform tools can help you extend the potential of your Zendesk account. We'll walk you through how you can store and manage your data with the Zendesk Apps Framework and Zendesk Sunshine, embed support features in your mobile app with the Zendesk Mobile SDKs and finally, access and integrate your data with the Zendesk APIs. 

 

Audience 

This video is applicable to any Zendesk user who is interested in learning about the Zendesk Developer platform. 

For developers or more technical admins new to Zendesk, we recommend taking Build an App and Start to Work with the Zendesk API. 

Recommended Pre-requisites 

None

 

Instructional Designer

Quinn Crossley

Instructional Designer for Zendesk Developer Training

Curriculum12 min

  • Zendesk Overview: Developer Platform 12 min
  • Post-session survey