Zendesk Overview: Talk
A quick overview of key features in Zendesk Talk.
This video has subtitles in Spanish, Brazilian Portuguese, French, German, and Japanese. Subtitles can be enabled by clicking the CC box at the bottom of the video.
In this video, you'll learn how a handful of key features can help make your customer support effortless. We'll walk you through the Talk agent interface and will teach you the options for setting up Talk's tools such as IVR and the web widget. We'll also show you how a call becomes a ticket in Zendesk Support.
Ready to learn more?
If you're new to administering Talk, we recommend beginning with Zendesk Talk, I.
For beginner Talk Agents, we recommend Zendesk Talk for Agents, I.
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