var urls = [ 'march-17-18-19', 'june-24-25' ];
Zendesk Overview: Talk

Zendesk Overview: Talk

Overview Video

About this course

In this video, you'll learn how a handful of key features can help make your customer support effortless. We'll walk you through the Talk agent interface and will teach you the options for setting up Talk's tools such as IVR and the web widget. We'll also show you how a call becomes a ticket in Zendesk Support.

Ready to Learn More?

While quick video tips are great, we recommend in-depth training for Admins and Agents looking to master the Zendesk suite of products. 

About this course

In this video, you'll learn how a handful of key features can help make your customer support effortless. We'll walk you through the Talk agent interface and will teach you the options for setting up Talk's tools such as IVR and the web widget. We'll also show you how a call becomes a ticket in Zendesk Support.

Ready to Learn More?

While quick video tips are great, we recommend in-depth training for Admins and Agents looking to master the Zendesk suite of products.