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Zendesk Training Unlocked - Subscription Plans

Zendesk Training Unlocked - Subscription Plans

Get Unlimited Access to Zendesk Training

Zendesk Training Unlocked Details

Get unlimited access to Zendesk Training anytime, anywhere so that you and your team are empowered with deep product knowledge to deliver the best customer experiences. Our Zendesk Training Unlocked subscription plans cater to teams of all sizes - whether you're a team of one, wearing many hats, or a growing team of five or more, all with specialized roles. 

 

Benefits of Zendesk Training Unlocked Subscription Plans

  • Unlimited access to on-demand training for Admins and Developers: Watch any course as many times as you need, whenever you need them
  • Keep your product knowledge up to date: Feature changes? No problem, courses are updated as the product evolves
  • Just in time training as you grow: Have the training you need at your fingertips as your customer experience strategy evolves 

 

Ready to sign-up?
Purchase your Training Unlocked plan here. 

 

Admin and Developer Plan Options
Not sure which plan to purchase? Send an email to training@zendesk.com

  Training Unlocked for
Admins and Developers

Silver Plan
Training Unlocked for
Admins and Developers

Gold Plan
Training Unlocked for
Admins and Developers

Platinum Plan
Access to On-Demand Training Unlimited access to all of our
on-demand training
for Admins and Developers
for three users
Unlimited access to all of our
on-demand training
for Admins and Developers
for six users 
Unlimited access to all of our
on-demand training
for Admins and Developers
for seven or more users
Certification Exams One Certification exam 
fee voucher to cover the full cost of one Certification exam during the subscription term
Five Certification exam 
fee vouchers to cover the full cost of five Certification exams during the subscription term
Ten Certification exam 
fee vouchers to cover the full cost of ten Certification exams during the subscription term
Training Event Tickets None Five tickets to training events during the subscription term Ten tickets to training events during the subscription term
Private On-Site Training None None One onsite training session to be delivered during the subscription term
Plan Cost $3,300/Year $9,900/Year $18,000/Year
How to Get Started with this Plan Purchase directly online 

or Reach out to your Account Man
ager 
 
 Reach out to your
Account Manager

or send an email to training@zendesk.com
  Reach out to your
Account Manager

or send an email to training@zendesk.com

 

Agent Plan Options
Not sure which plan to purchase? Send an email to training@zendesk.com

  Training Unlocked for Agents 

Silver Plan
Training Unlocked for Agents 

Gold Plan
Training Unlocked for Agents 

Platinum Plan
Access to On-Demand Agent Training 10 Vouchers to be applied
to our Agent training courses for Support, Chat, or Talk 

One voucher = one use
20 Vouchers to be applied
to our Agent training courses for Support, Chat, or Talk 

One voucher = one use  
30 Vouchers to be applied
to our Agent training courses for Support, Chat, or Talk  

One voucher = one use 
Plan Savings
(vs. buying a la carte)
 10% 15% 20%
Certificates Provided to Agents on Course Completion
Plan Cost $1,320/Year $2,400/Year $3,300/Year
How to Get Started with this Plan Reach out to your
Account Manager

or send an email to training@zendesk.com
 Reach out to your
Account Manager

or send an email to training@zendesk.com
  Reach out to your
Account Manager

or send an email to training@zendesk.com

 

 

Zendesk Training Unlocked Details

Get unlimited access to Zendesk Training anytime, anywhere so that you and your team are empowered with deep product knowledge to deliver the best customer experiences. Our Zendesk Training Unlocked subscription plans cater to teams of all sizes - whether you're a team of one, wearing many hats, or a growing team of five or more, all with specialized roles. 

 

Benefits of Zendesk Training Unlocked Subscription Plans

  • Unlimited access to on-demand training for Admins and Developers: Watch any course as many times as you need, whenever you need them
  • Keep your product knowledge up to date: Feature changes? No problem, courses are updated as the product evolves
  • Just in time training as you grow: Have the training you need at your fingertips as your customer experience strategy evolves 

 

Ready to sign-up?
Purchase your Training Unlocked plan here. 

 

Admin and Developer Plan Options
Not sure which plan to purchase? Send an email to training@zendesk.com

  Training Unlocked for
Admins and Developers

Silver Plan
Training Unlocked for
Admins and Developers

Gold Plan
Training Unlocked for
Admins and Developers

Platinum Plan
Access to On-Demand Training Unlimited access to all of our
on-demand training
for Admins and Developers
for three users
Unlimited access to all of our
on-demand training
for Admins and Developers
for six users 
Unlimited access to all of our
on-demand training
for Admins and Developers
for seven or more users
Certification Exams One Certification exam 
fee voucher to cover the full cost of one Certification exam during the subscription term
Five Certification exam 
fee vouchers to cover the full cost of five Certification exams during the subscription term
Ten Certification exam 
fee vouchers to cover the full cost of ten Certification exams during the subscription term
Training Event Tickets None Five tickets to training events during the subscription term Ten tickets to training events during the subscription term
Private On-Site Training None None One onsite training session to be delivered during the subscription term
Plan Cost $3,300/Year $9,900/Year $18,000/Year
How to Get Started with this Plan Purchase directly online 

or Reach out to your Account Man
ager 
 
 Reach out to your
Account Manager

or send an email to training@zendesk.com
  Reach out to your
Account Manager

or send an email to training@zendesk.com

 

Agent Plan Options
Not sure which plan to purchase? Send an email to training@zendesk.com

  Training Unlocked for Agents 

Silver Plan
Training Unlocked for Agents 

Gold Plan
Training Unlocked for Agents 

Platinum Plan
Access to On-Demand Agent Training 10 Vouchers to be applied
to our Agent training courses for Support, Chat, or Talk 

One voucher = one use
20 Vouchers to be applied
to our Agent training courses for Support, Chat, or Talk 

One voucher = one use  
30 Vouchers to be applied
to our Agent training courses for Support, Chat, or Talk  

One voucher = one use 
Plan Savings
(vs. buying a la carte)
 10% 15% 20%
Certificates Provided to Agents on Course Completion
Plan Cost $1,320/Year $2,400/Year $3,300/Year
How to Get Started with this Plan Reach out to your
Account Manager

or send an email to training@zendesk.com
 Reach out to your
Account Manager

or send an email to training@zendesk.com
  Reach out to your
Account Manager

or send an email to training@zendesk.com