On-Demand: Import data into Sell for additional context

On-Demand: Import data into Sell for additional context

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About this course

  Video (14 min)

 

  Reading (20 min)


Description 

Whether you are transitioning to Sell from an existing Sales CRM system, or you are setting up a new Sell instance from scratch, you’ll learn critical admins skills like importing existing records into Sell to give your users additional context in this course. 

 

Audience

Zendesk Sell Admins

Recommended Pre-requisites 

Introduction to Sell 


Instructional Designer

head shot of the instructional designer for this course.

Ale Gonzalez

Instructional Designer for Sell

 

Curriculum34 min

  • Prepare your data for a clean, accurate import
  • Gather and cleanse your data 5 min
  • Demo: Format data for import 4 min
  • Standardize your data 4 min
  • Add and update data to leverage information from other systems
  • Demo: Decide on duplicate management rules to maintain clean, accurate data 2 min
  • Knowledge check 2 min
  • Demo: Import new data into Sell 6 min
  • Decide if you need to update records in bulk 4 min
  • Demo: Create a batch update to import data from other sources 3 min
  • Knowledge check 2 min
  • Wrap Up
  • Course Summary 2 min

About this course

  Video (14 min)

 

  Reading (20 min)


Description 

Whether you are transitioning to Sell from an existing Sales CRM system, or you are setting up a new Sell instance from scratch, you’ll learn critical admins skills like importing existing records into Sell to give your users additional context in this course. 

 

Audience

Zendesk Sell Admins

Recommended Pre-requisites 

Introduction to Sell 


Instructional Designer

head shot of the instructional designer for this course.

Ale Gonzalez

Instructional Designer for Sell

 

Curriculum34 min

  • Prepare your data for a clean, accurate import
  • Gather and cleanse your data 5 min
  • Demo: Format data for import 4 min
  • Standardize your data 4 min
  • Add and update data to leverage information from other systems
  • Demo: Decide on duplicate management rules to maintain clean, accurate data 2 min
  • Knowledge check 2 min
  • Demo: Import new data into Sell 6 min
  • Decide if you need to update records in bulk 4 min
  • Demo: Create a batch update to import data from other sources 3 min
  • Knowledge check 2 min
  • Wrap Up
  • Course Summary 2 min