Certification: Zendesk Support Administrator
Certification: Zendesk Support Administrator
Certification Exam
Not currently available
Certification
VILT: Zendesk Support Essentials
VILT: Zendesk Support Essentials
Virtual Instructor-Led Training
$199
Virtual Instructor Led TrainingProduct: SupportRole: AdminRole: Agent
VILT: Ticket Workflows
VILT: Ticket Workflows
Virtual Instructor-Led Training
$199
Virtual Instructor Led TrainingProduct: SupportRole: Admin
VILT: Defining User Roles and Responsibilities
VILT: Defining User Roles and Responsibilities
Virtual Instructor-Led Training
$199
Virtual Instructor Led TrainingProduct: SupportRole: Admin
VILT: Self-service: Set Up and Customize Guide
VILT: Self-service: Set Up and Customize Guide
Virtual Instructor-Led Training
$199
Virtual Instructor Led TrainingRole: AdminProduct: Guide
VILT: Metrics and Analytics: Intro to Insights
VILT: Metrics and Analytics: Intro to Insights
Virtual Instructor-Led Training
$199
Virtual Instructor Led TrainingProduct: InsightsRole: Admin
VILT: Zendesk Chat Essentials
VILT: Zendesk Chat Essentials
Virtual Instructor-Led Training
$199
Virtual Instructor Led TrainingProduct: ChatRole: Admin
VILT: Zendesk Talk Essentials
VILT: Zendesk Talk Essentials
Virtual Instructor-Led Training
$199
Virtual Instructor Led TrainingProduct: TalkRole: Admin
Custom Training: Zendesk Admin Overview (Remote)
Custom Training: Zendesk Admin Overview (Remote)
$1,000
Custom TrainingRole: Admin
Custom Training: Zendesk Essentials (Remote)
Custom Training: Zendesk Essentials (Remote)
$800
Custom TrainingRole: Admin
Custom Training: Zendesk Essentials & Admin Overview (Onsite)
Custom Training: Zendesk Essentials & Admin Overview (Onsite)
$2,200
Custom TrainingOnsite TrainingRole: Admin
eLearning: Build and Manage Content in Your Knowledge Base
eLearning: Build and Manage Content in Your Knowledge Base
Free eLearning
FREE
eLearningProduct: Guide
eLearning: Set Up Zendesk Talk
eLearning: Set Up Zendesk Talk
Free eLearning
FREE
Free ResourceseLearningProduct: TalkRole: Admin
eLearning: Set Up Your Email Channel
eLearning: Set Up Your Email Channel
Free eLearning
FREE
Free ResourceseLearningProduct: SupportRole: Admin
eLearning: Set Up Your Chat Channel
eLearning: Set Up Your Chat Channel
Free eLearning
FREE
Free ResourceseLearningProduct: ChatRole: Admin
Keboola Insights Course: Business User (Course 1)
Keboola Insights Course: Business User (Course 1)
$149
Product: InsightsRole: Admin
Keboola Insights Course: Report Master (Course 2)
Keboola Insights Course: Report Master (Course 2)
$199
Product: InsightsRole: Admin
Keboola Insights Course: Report Guru (Course 3)
Keboola Insights Course: Report Guru (Course 3)
$249
Product: InsightsRole: Admin
Keboola Insights Course Bundle: Business User & Report Guru
Keboola Insights Course Bundle: Business User & Report Guru
$299
Product: InsightsRole: Admin
Keboola Insights Course Bundle: Business User, Report Master & Report Guru
Keboola Insights Course Bundle: Business User, Report Master & Report Guru
$449
Product: InsightsRole: Admin
Instructional Videos: Agent Essentials
Instructional Videos: Agent Essentials
Quick How-To Videos
FREE
Free ResourcesProduct: SupportProduct: InsightsRole: Agent
Instructional Videos: Administrator Essentials
Instructional Videos: Administrator Essentials
Quick How-To Videos
FREE
Free ResourcesProduct: SupportProduct: InsightsRole: Admin