VILT: Zendesk Support for Admins, I
VILT: Zendesk Support for Admins, I
Virtual Instructor-Led Training
$349
Virtual Instructor Led TrainingAdminSupportEnglishIntroductory
VILT: Zendesk Support for Admins, II
VILT: Zendesk Support for Admins, II
Virtual Instructor-Led Training
$349
Virtual Instructor Led TrainingAdminSupportEnglishIntermediate
Private Training: Zendesk Chat for Admins, I (Remote)
Private Training: Zendesk Chat for Admins, I (Remote)
$1,000
AdminChatEnglishIntroductoryPrivate Training
Private Training: Zendesk Talk for Admins, I (Remote)
Private Training: Zendesk Talk for Admins, I (Remote)
$1,000
AdminTalkEnglishIntroductoryPrivate Training
Private Training: Zendesk Guide, I (Remote)
Private Training: Zendesk Guide, I (Remote)
$1,000
AdminGuideEnglishIntroductoryPrivate Training
Zendesk Suite Overview: Support
Zendesk Suite Overview: Support
Overview Video
FREE
AdminSupportEnglishOverview Videos
On-Demand: Zendesk Support for Admins, II
On-Demand: Zendesk Support for Admins, II
On-Demand Training
$249
On-DemandAdminSupportGermanFrenchEnglishIntermediateJapanesePortugueseSpanish
On-Demand: Zendesk Support for Admins, I
On-Demand: Zendesk Support for Admins, I
On-Demand Training
$249
On-DemandAdminSupportGermanFrenchEnglishIntroductoryJapanesePortugueseSpanish
On-Demand: The Zendesk Developer Platform, Apps I
On-Demand: The Zendesk Developer Platform, Apps I
$249
On-DemandDeveloperEnglish
Certification: Zendesk App Developer I
Certification: Zendesk App Developer I
Certification Exam
CertificationDeveloperEnglish
On-Demand: Prepare for the Zendesk App Developer I Certification Exam
On-Demand: Prepare for the Zendesk App Developer I Certification Exam
On-Demand Training
$99
On-DemandDeveloperEnglish
Package: The Suite Self-Starter
Package: The Suite Self-Starter
These courses will give you the knowledge you need in order to successfully administer the products within The Zendesk Suite.
$1,500
EnglishSuiteSelf-Starter
Package: The Support Self-Starter
Package: The Support Self-Starter
These courses will give you the knowledge you need in order to successfully administer Zendesk Support.
$500
SupportGermanFrenchEnglishSelf-StarterJapanesePortugueseSpanish
Package: The Guide Self-Starter
Package: The Guide Self-Starter
These courses will give you the knowledge you need in order to successfully administer Zendesk Guide.
$500
GuideEnglishSelf-Starter
Package: The Talk Self-Starter
Package: The Talk Self-Starter
These courses will give you the knowledge you need in order to successfully administer Zendesk Talk.
$500
TalkEnglishSelf-Starter
Package: The Chat Self-Starter
Package: The Chat Self-Starter
These courses will give you the knowledge you need in order to successfully administer Zendesk Chat.
$500
ChatEnglishSelf-Starter
Package: The Support Enterprise Upgrade Self-Starter
Package: The Support Enterprise Upgrade Self-Starter
These courses will give you the knowledge you need in order to get the most out of your upgrade from the Professional plan to the Enterprise plan of Zendesk Support.
$500
SupportGermanFrenchEnglishSelf-StarterJapanesePortugueseSpanish
On-Demand: Advanced Topics in Zendesk Support, I
On-Demand: Advanced Topics in Zendesk Support, I
On-Demand Training
$249
On-DemandAdminSupportGermanFrenchEnglishAdvancedJapanesePortugueseSpanish
On-Demand: Advanced Topics in Zendesk Support, II
On-Demand: Advanced Topics in Zendesk Support, II
On-Demand Training
$249
On-DemandAdminSupportGermanFrenchEnglishAdvancedJapanesePortugueseSpanish
On-Demand: Zendesk Guide, II
On-Demand: Zendesk Guide, II
On-Demand
$249
On-DemandAdminGuideEnglishIntermediate
VILT: Zendesk Guide, II
VILT: Zendesk Guide, II
Virtual Instructor-Led Training
$349
Virtual Instructor Led TrainingAdminGuideEnglishIntermediate
Package: Support Fundamentals
Package: Support Fundamentals
This combination of training courses and Zendesk consultant time will give you the knowledge you need in order to successfully administer Zendesk Support.
$2,500
SupportFundamentals
Package: Support Enterprise Upgrade Fundamentals
Package: Support Enterprise Upgrade Fundamentals
This package combines training courses and Zendesk consultant time to ensure that you get the most out of your upgrade from the Professional plan to the Enterprise plan of Zendesk Support.
$2,500
SupportFundamentals
Package: Chat Fundamentals
Package: Chat Fundamentals
This combination of training courses and Zendesk consultant time will give you the knowledge you need in order to successfully administer Zendesk Chat.
$2,500
ChatFundamentals
Package: Talk Fundamentals
Package: Talk Fundamentals
This combination of training courses and Zendesk consultant time will give you the knowledge you need in order to successfully administer Zendesk Talk.
$2,500
TalkFundamentals
Zendesk Suite Overview: Guide
Zendesk Suite Overview: Guide
Overview Video
FREE
GuideEnglish
On-Demand: Zendesk Explore, I
On-Demand: Zendesk Explore, I
On-Demand Training
$249
On-DemandAdminExploreEnglishIntroductory
Admin Training Day - Berlin
Admin Training Day - Berlin
FREE
AdminEMEABerlinZendesk Support for Admins, I + II
Admin Training Day - Singapore
Admin Training Day - Singapore
FREE
AdminAPACSingaporeZendesk Support for Admins, I + II
Admin Training Day - Dallas - April 9, 2019
Admin Training Day - Dallas - April 9, 2019
AdminAMERDallasZendesk Support for Admins, I + IIZendesk Guide, I + II
Admin Training Days - London - March 27 and 28, 2019
Admin Training Days - London - March 27 and 28, 2019
AdminEMEALondonZendesk Support for Admins, I + IIZendesk Guide, I + II
Admin Training Day - Melbourne - February 26 and 27, 2019
Admin Training Day - Melbourne - February 26 and 27, 2019
AdminAPACMelbourneZendesk Support for Admins, I + II
Admin Training Day - Paris
Admin Training Day - Paris
FREE
AdminEMEAParisZendesk Support for Admins, I + II
Admin Training Day - San Francisco - March 5, 2019
Admin Training Day - San Francisco - March 5, 2019
AdminAMERSan FranciscoZendesk Support for Admins, I + II
Admin Training Day - Sydney - May 2019
Admin Training Day - Sydney - May 2019
FREE
AdminAPACSyndeyZendesk Support for Admins, I + II
Admin Training Day - New York City - May 21, 2019
Admin Training Day - New York City - May 21, 2019
FREE
AdminAMERNew York CityZendesk Support for Admins, I + IIZendesk Guide, I + II
Private Training: Zendesk Explore, I (Remote)
Private Training: Zendesk Explore, I (Remote)
$1,000
AdminExploreEnglishIntroductoryPrivate Training
VILT: Zendesk Explore, I
VILT: Zendesk Explore, I
Virtual Instructor-Led Training
$349
Virtual Instructor Led TrainingAdminExploreEnglishIntroductory
Certification: Zendesk Support Administrator
Certification: Zendesk Support Administrator
Certification Exam
CertificationAdminSupportEnglish
Packages
Packages
10 Packages
SupportGuideChatTalkGermanFrenchEnglishSuiteSelf-StarterFundamentalsJapanesePortugueseSpanish
On-Demand: Prepare for the Zendesk Support Administrator Certification Exam
On-Demand: Prepare for the Zendesk Support Administrator Certification Exam
On-Demand Training
$99
CertificationOn-DemandAdminSupportEnglish
Zendesk Admins
Zendesk Admins
Get the training you need to be successful as a Zendesk Admin
31 Courses
Virtual Instructor Led TrainingCertificationOn-DemandAdminInsightsSupportGuideChatTalkExploreDeveloperGermanFrenchEnglishOverview VideosIntroductoryIntermediateAdvancedPrivate TrainingJapanesePortugueseSpanish
Zendesk Agents
Zendesk Agents
Get the training you need to be successful as a Zendesk Agent
4 Courses
eLearningAdminAgentSupportChatTalkGermanFrenchEnglishOverview VideosJapanesePortugueseSpanish
Zendesk Developers
Zendesk Developers
4 Courses
CertificationOn-DemandDeveloperEnglish
Certification
Certification
Earn your Zendesk Administrator or Developer Certification
4 Courses
CertificationOn-DemandAdminSupportDeveloperEnglish
VILT: Zendesk Guide, I
VILT: Zendesk Guide, I
Virtual Instructor-Led Training
$349
Virtual Instructor Led TrainingAdminGuideEnglishIntroductory
Training Events
Training Events
Learn in Person - Join us for Zendesk training events in your city.
9 Events
AdminEMEAAMERAPACSan FranciscoNew York CityBerlinDallasLondonParisMelbourneSyndeySingaporeZendesk Support for Admins, I + IIZendesk Guide, I + II
VILT: Zendesk Chat for Admins, I
VILT: Zendesk Chat for Admins, I
Virtual Instructor-Led Training
$349
Virtual Instructor Led TrainingAdminChatEnglishIntroductory
VILT: Zendesk Talk for Admins, I
VILT: Zendesk Talk for Admins, I
Virtual Instructor-Led Training
$349
Virtual Instructor Led TrainingAdminTalkEnglishIntroductory
On-Demand: Zendesk Guide, I
On-Demand: Zendesk Guide, I
On-Demand Training
$249
On-DemandAdminGuideEnglishIntroductory
On-Demand: Zendesk Insights, I
On-Demand: Zendesk Insights, I
On-Demand Training
$249
On-DemandAdminInsightsEnglishIntroductory
On-Demand: Advanced Topics in Insights: Build a Custom Metric
On-Demand: Advanced Topics in Insights: Build a Custom Metric
On-Demand
$249
On-DemandAdminInsightsEnglishAdvanced
On-Demand: Zendesk Chat for Admins, I
On-Demand: Zendesk Chat for Admins, I
On-Demand Training
$249
On-DemandAdminChatEnglishIntroductory
On-Demand: Zendesk Talk for Admins, I
On-Demand: Zendesk Talk for Admins, I
On-Demand Training
$249
On-DemandAdminTalkEnglishIntroductory
Private Training: Zendesk Support for Admins, II (Remote)
Private Training: Zendesk Support for Admins, II (Remote)
$1,000
AdminSupportEnglishIntroductoryIntermediatePrivate Training
Private Training: Zendesk Support for Admins, I (Remote)
Private Training: Zendesk Support for Admins, I (Remote)
$800
AdminSupportEnglishIntroductoryPrivate Training
Private Training: Zendesk Insights, I (Remote)
Private Training: Zendesk Insights, I (Remote)
$1,000
AdminInsightsEnglishIntroductoryPrivate Training
Private Training: Zendesk Support for Admins, I and II (Remote)
Private Training: Zendesk Support for Admins, I and II (Remote)
$1,600
AdminSupportEnglishIntroductoryIntermediatePrivate Training
On-Demand: The Zendesk Developer Platform
On-Demand: The Zendesk Developer Platform
$249
On-DemandDeveloperEnglish
eLearning: Zendesk Support for Agents
eLearning: Zendesk Support for Agents
$149
eLearningAgentSupportGermanFrenchEnglishJapanesePortugueseSpanish
eLearning: Zendesk Chat for Agents
eLearning: Zendesk Chat for Agents
$149
eLearningAgentChatGermanFrenchEnglishJapanesePortugueseSpanish
eLearning: Zendesk Talk for Agents
eLearning: Zendesk Talk for Agents
$149
eLearningAgentTalkGermanFrenchEnglishJapanesePortugueseSpanish