On-Demand: Die richtigen Ticket Workflows
On-Demand: Die richtigen Ticket Workflows
On-Demand Training
$199
On-DemandAdminSupportGerman
VILT: Zendesk Support for Admins, I
VILT: Zendesk Support for Admins, I
Virtual Instructor-Led Training
$249
Virtual Instructor Led TrainingAdminSupportEnglish
VILT: Zendesk Support for Admins, II
VILT: Zendesk Support for Admins, II
Virtual Instructor-Led Training
$249
Virtual Instructor Led TrainingAdminSupportEnglish
Custom Training: Zendesk Chat for Admins, I (Remote)
Custom Training: Zendesk Chat for Admins, I (Remote)
$1,000
Custom TrainingAdminChatEnglish
Custom Training: Zendesk Talk for Agents, I (Remote)
Custom Training: Zendesk Talk for Agents, I (Remote)
$1,000
Custom TrainingAdminTalkEnglish
Custom Training: Zendesk Guide, I (Remote)
Custom Training: Zendesk Guide, I (Remote)
$1,000
Custom TrainingAdminGuideEnglish
Zendesk Suite Overview: Support
Zendesk Suite Overview: Support
Overview Video
FREE
AdminSupportEnglishOverview Videos
Certification: Zendesk Support Administrator
Certification: Zendesk Support Administrator
Certification Exam
Not currently available
CertificationAdminEnglish
Zendesk Admins
Zendesk Admins
34 Courses
Virtual Instructor Led TrainingeLearningCustom TrainingOnsite TrainingOn-DemandAdminInsightsAgentSupportGuideChatTalkDeveloperGermanFrenchEnglishOverview Videos
On-Demand: Prepare for the Zendesk Support Administrator Certification Exam
On-Demand: Prepare for the Zendesk Support Administrator Certification Exam
On-Demand Training
$99
CertificationOn-DemandAdminSupportEnglish
Zendesk Agents
Zendesk Agents
5 Courses
eLearningCustom TrainingAdminAgentSupportChatTalkEnglish
VILT: Zendesk Support Essentials
VILT: Zendesk Support Essentials
Virtual Instructor-Led Training
$249
Virtual Instructor Led TrainingAdminSupportEnglish
Zendesk Developers
Zendesk Developers
1 Course
eLearningDeveloperEnglish
VILT: Ticket Workflows
VILT: Ticket Workflows
Virtual Instructor-Led Training
$249
Virtual Instructor Led TrainingAdminSupportEnglish
Certification
Certification
2 Courses
CertificationOn-DemandAdminSupportEnglish
VILT: Defining User Roles and Responsibilities
VILT: Defining User Roles and Responsibilities
Virtual Instructor-Led Training
$249
Virtual Instructor Led TrainingAdminSupportEnglish
The Suite Self-Starter
The Suite Self-Starter
These courses will give you the knowledge you need in order to successfully administer the products within The Zendesk Suite.
$1,500
8 Courses
Virtual Instructor Led TrainingeLearningAdminAgentSupportGuideChatTalkEnglish
VILT: Self-service: Set Up and Customize Guide
VILT: Self-service: Set Up and Customize Guide
Virtual Instructor-Led Training
$249
Virtual Instructor Led TrainingAdminGuideEnglish
VILT: Metrics and Analytics: Intro to Insights
VILT: Metrics and Analytics: Intro to Insights
Virtual Instructor-Led Training
$249
Virtual Instructor Led TrainingAdminInsightsEnglish
VILT: Zendesk Chat Essentials
VILT: Zendesk Chat Essentials
Virtual Instructor-Led Training
$249
Virtual Instructor Led TrainingAdminChatEnglish
VILT: Zendesk Talk Essentials
VILT: Zendesk Talk Essentials
Virtual Instructor-Led Training
$249
Virtual Instructor Led TrainingAdminTalkEnglish
On-Demand: Zendesk Support Essentials
On-Demand: Zendesk Support Essentials
On-Demand Training
$199
On-DemandAdminSupportEnglish
On-Demand: Defining User Roles and Responsibilities
On-Demand: Defining User Roles and Responsibilities
On-Demand Training
$199
On-DemandAdminSupportEnglish
On-Demand: Ticket Workflows
On-Demand: Ticket Workflows
On-Demand Training
$199
On-DemandAdminSupportEnglish
On-Demand: Self-Service: Set Up and Customize Guide
On-Demand: Self-Service: Set Up and Customize Guide
On-Demand Training
$199
On-DemandAdminGuideEnglish
On-Demand: Metrics and Analytics: Intro to Insights
On-Demand: Metrics and Analytics: Intro to Insights
On-Demand Training
$199
On-DemandAdminInsightsEnglish
On-Demand: Advanced Topics in Insights: Build a Custom Metric
On-Demand: Advanced Topics in Insights: Build a Custom Metric
On-Demand
$199
On-DemandAdminInsightsEnglish
On-Demand: Zendesk Chat Essentials
On-Demand: Zendesk Chat Essentials
On-Demand Training
$199
On-DemandAdminChatEnglish
On-Demand: Zendesk Talk Essentials
On-Demand: Zendesk Talk Essentials
On-Demand Training
$199
On-DemandAdminTalkEnglish
Custom Training: Zendesk Admin Overview (Remote)
Custom Training: Zendesk Admin Overview (Remote)
$1,000
Custom TrainingAdminEnglish
Custom Training: Zendesk Support Essentials (Remote)
Custom Training: Zendesk Support Essentials (Remote)
$800
Custom TrainingAdminEnglish
Custom Training: Insights Overview (Remote)
Custom Training: Insights Overview (Remote)
$1,000
Custom TrainingAdminInsightsEnglish
Custom Training: Zendesk Essentials & Admin Overview (Remote)
Custom Training: Zendesk Essentials & Admin Overview (Remote)
$1,600
Custom TrainingAdminSupportEnglish
Custom Training: Zendesk Essentials & Admin Overview (Onsite)
Custom Training: Zendesk Essentials & Admin Overview (Onsite)
$2,200
Custom TrainingOnsite TrainingAdminEnglish
Custom Training: Train the Trainer (Remote)
Custom Training: Train the Trainer (Remote)
$7,500
Custom TrainingAdminAgentSupportEnglish
eLearning: The Zendesk Developer Platform
eLearning: The Zendesk Developer Platform
$149
eLearningDeveloperEnglish
eLearning: Zendesk Support Agent Essentials
eLearning: Zendesk Support Agent Essentials
$149
eLearningAgentSupportEnglish
eLearning: Zendesk Chat Agent Essentials
eLearning: Zendesk Chat Agent Essentials
$149
eLearningAgentChatEnglish
eLearning: Zendesk Talk Agent Essentials
eLearning: Zendesk Talk Agent Essentials
$149
eLearningAgentTalkEnglish
Quick Tips: Admin
Quick Tips: Admin
Quick How-To Videos
FREE
AdminSupportEnglish
Quick Tips: Agent
Quick Tips: Agent
Quick How-To Videos
FREE
AgentSupportEnglish
On-Demand: Zendesk Support Grundlagen
On-Demand: Zendesk Support Grundlagen
On-Demand Training
$199
On-DemandAdminSupportGerman
On-Demand: Benutzerrollen und Berechtigungen festlegen
On-Demand: Benutzerrollen und Berechtigungen festlegen
On-Demand Training
$199
On-DemandAdminSupportGerman
On-Demand: Workflows de Tickets
On-Demand: Workflows de Tickets
On-Demand
$199
On-DemandAdminSupportFrench
On-Demand: Zendesk Support - Les bases
On-Demand: Zendesk Support - Les bases
On-Demand
$199
On-DemandAdminSupportFrench