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On-Demand: Die richtigen Ticket Workflows
On-Demand Training
$199
VILT: Zendesk Support for Admins, I
Virtual Instructor-Led Training
$249
VILT: Zendesk Support for Admins, II
Virtual Instructor-Led Training
$249
Custom Training: Zendesk Chat for Admins, I (Remote)
$1,000
Custom Training: Zendesk Talk for Agents, I (Remote)
$1,000
Custom Training: Zendesk Guide, I (Remote)
$1,000
Zendesk Suite Overview: Support
Overview Video
FREE
Certification: Zendesk Support Administrator
Certification Exam
Not currently available
Zendesk Admins
34
Courses
On-Demand: Prepare for the Zendesk Support Administrator Certification Exam
On-Demand Training
$99
Zendesk Agents
5
Courses
VILT: Zendesk Support Essentials
Virtual Instructor-Led Training
$249
Zendesk Developers
1 Course
VILT: Ticket Workflows
Virtual Instructor-Led Training
$249
Certification
2
Courses
VILT: Defining User Roles and Responsibilities
Virtual Instructor-Led Training
$249
The Suite Self-Starter
These courses will give you the knowledge you need in order to successfully administer the products within The Zendesk Suite.
$1,500
8
Courses
VILT: Self-service: Set Up and Customize Guide
Virtual Instructor-Led Training
$249
VILT: Metrics and Analytics: Intro to Insights
Virtual Instructor-Led Training
$249
VILT: Zendesk Chat Essentials
Virtual Instructor-Led Training
$249
VILT: Zendesk Talk Essentials
Virtual Instructor-Led Training
$249
On-Demand: Zendesk Support Essentials
On-Demand Training
$199
On-Demand: Defining User Roles and Responsibilities
On-Demand Training
$199
On-Demand: Ticket Workflows
On-Demand Training
$199
On-Demand: Self-Service: Set Up and Customize Guide
On-Demand Training
$199
On-Demand: Metrics and Analytics: Intro to Insights
On-Demand Training
$199
On-Demand: Advanced Topics in Insights: Build a Custom Metric
On-Demand
$199
On-Demand: Zendesk Chat Essentials
On-Demand Training
$199
On-Demand: Zendesk Talk Essentials
On-Demand Training
$199
Custom Training: Zendesk Admin Overview (Remote)
$1,000
Custom Training: Zendesk Support Essentials (Remote)
$800
Custom Training: Insights Overview (Remote)
$1,000
Custom Training: Zendesk Essentials & Admin Overview (Remote)
$1,600
Custom Training: Zendesk Essentials & Admin Overview (Onsite)
$2,200
Custom Training: Train the Trainer (Remote)
$7,500
eLearning: The Zendesk Developer Platform
$149
eLearning: Zendesk Support Agent Essentials
$149
eLearning: Zendesk Chat Agent Essentials
$149
eLearning: Zendesk Talk Agent Essentials
$149
Quick Tips: Admin
Quick How-To Videos
FREE
Quick Tips: Agent
Quick How-To Videos
FREE
On-Demand: Zendesk Support Grundlagen
On-Demand Training
$199
On-Demand: Benutzerrollen und Berechtigungen festlegen
On-Demand Training
$199
On-Demand: Workflows de Tickets
On-Demand
$199
On-Demand: Zendesk Support - Les bases
On-Demand
$199