• Guide Specialist Certification
  • Zendesk Training Unlocked
VILT: Zendesk Support for Admins, I
VILT: Zendesk Support for Admins, I
Virtual Instructor-Led Training
$349
Virtual Instructor Led TrainingAdminSupportEnglishIntroductory
VILT: Zendesk Support for Admins, II
VILT: Zendesk Support for Admins, II
Virtual Instructor-Led Training
$349
Virtual Instructor Led TrainingAdminSupportEnglishIntermediate
Private Training: Zendesk Chat for Admins, I (Remote)
Private Training: Zendesk Chat for Admins, I (Remote)
$1,000
AdminChatEnglishIntroductoryPrivate Training
Private Training: Zendesk Talk for Admins, I (Remote)
Private Training: Zendesk Talk for Admins, I (Remote)
$1,000
AdminTalkEnglishIntroductoryPrivate Training
Private Training: Zendesk Guide, I (Remote)
Private Training: Zendesk Guide, I (Remote)
$1,000
AdminGuideEnglishIntroductoryPrivate Training
Zendesk Overview: Support
Zendesk Overview: Support
Overview Video
AdminSupportEnglishOverview VideosIntroductory
On-Demand: Zendesk Support for Admins, II
On-Demand: Zendesk Support for Admins, II
On-Demand Training
$249
On-DemandAdminSupportGermanFrenchEnglishIntermediateJapanesePortugueseSpanish
On-Demand: Zendesk Support for Admins, I
On-Demand: Zendesk Support for Admins, I
On-Demand Training
$249
On-DemandAdminSupportGermanFrenchEnglishIntroductoryJapanesePortugueseSpanish
On-Demand: The Zendesk Developer Platform, Apps I
On-Demand: The Zendesk Developer Platform, Apps I
$249
On-DemandDeveloperEnglish
Certification: Zendesk App Developer I
Certification: Zendesk App Developer I
Certification Exam
CertificationDeveloperEnglish
On-Demand: Zendesk App Developer I Certification Practice Exam
On-Demand: Zendesk App Developer I Certification Practice Exam
On-Demand Training
$99
On-DemandDeveloperEnglish
Package: The Suite Self-Starter
Package: The Suite Self-Starter
These courses will give you the knowledge you need in order to successfully administer the products within The Zendesk Suite.
$1,500
EnglishSuiteSelf-Starter
Package: The Support Self-Starter
Package: The Support Self-Starter
These courses will give you the knowledge you need in order to successfully administer Zendesk Support.
$500
SupportGermanFrenchEnglishSelf-StarterJapanesePortugueseSpanish
Package: The Guide Self-Starter
Package: The Guide Self-Starter
These courses will give you the knowledge you need in order to successfully administer Zendesk Guide.
$500
GuideEnglishSelf-Starter
Package: The Talk Self-Starter
Package: The Talk Self-Starter
These courses will give you the knowledge you need in order to successfully administer Zendesk Talk.
$500
TalkEnglishSelf-Starter
Package: The Chat Self-Starter
Package: The Chat Self-Starter
These courses will give you the knowledge you need in order to successfully administer Zendesk Chat.
$500
ChatEnglishSelf-Starter
Package: The Support Enterprise Upgrade Self-Starter
Package: The Support Enterprise Upgrade Self-Starter
These courses will give you the knowledge you need in order to get the most out of your upgrade from the Professional plan to the Enterprise plan of Zendesk Support.
$500
SupportGermanFrenchEnglishSelf-StarterJapanesePortugueseSpanish
On-Demand: Advanced Topics in Zendesk Support, I
On-Demand: Advanced Topics in Zendesk Support, I
On-Demand Training
$249
On-DemandAdminSupportGermanFrenchEnglishAdvancedJapanesePortugueseSpanish
On-Demand: Advanced Topics in Zendesk Support, II
On-Demand: Advanced Topics in Zendesk Support, II
On-Demand Training
$249
On-DemandAdminSupportGermanFrenchEnglishAdvancedJapanesePortugueseSpanish
On-Demand: Zendesk Guide, II
On-Demand: Zendesk Guide, II
On-Demand
$249
On-DemandAdminGuideEnglishIntermediate
VILT: Zendesk Guide, II
VILT: Zendesk Guide, II
Virtual Instructor-Led Training
$349
Virtual Instructor Led TrainingAdminGuideEnglishIntermediate
Package: Support Fundamentals
Package: Support Fundamentals
This combination of training courses and Zendesk consultant time will give you the knowledge you need in order to successfully administer Zendesk Support.
$2,500
SupportFundamentals
Package: Support Enterprise Upgrade Fundamentals
Package: Support Enterprise Upgrade Fundamentals
This package combines training courses and Zendesk consultant time to ensure that you get the most out of your upgrade from the Professional plan to the Enterprise plan of Zendesk Support.
$2,500
SupportFundamentals
Package: Chat Fundamentals
Package: Chat Fundamentals
This combination of training courses and Zendesk consultant time will give you the knowledge you need in order to successfully administer Zendesk Chat.
$2,500
ChatFundamentals
Package: Talk Fundamentals
Package: Talk Fundamentals
This combination of training courses and Zendesk consultant time will give you the knowledge you need in order to successfully administer Zendesk Talk.
$2,500
TalkFundamentals
Zendesk Overview: Guide
Zendesk Overview: Guide
Overview Video
AdminGuideEnglishIntroductory
On-Demand: Zendesk Explore, I
On-Demand: Zendesk Explore, I
On-Demand Training
$249
On-DemandAdminExploreEnglishIntroductory
September 10, 2019
September 10, 2019
AdminAPACSingaporeZendesk Support for Admins, I + IIAdvanced Topics in Zendesk Support, I + II
15 ou 16 octobre, 2019
15 ou 16 octobre, 2019
Product: SupportAdminSupportFrenchEMEAAdvancedParisZendesk Support for Admins, I + IIAdvanced Topics in Zendesk Support, I + II
Private Training: Zendesk Explore, I (Remote)
Private Training: Zendesk Explore, I (Remote)
$1,000
AdminExploreEnglishIntroductoryPrivate Training
VILT: Zendesk Explore, I
VILT: Zendesk Explore, I
Virtual Instructor-Led Training
$349
Virtual Instructor Led TrainingAdminExploreEnglishIntroductory
October 2, 2019
October 2, 2019
AdminGuideAMERSan FranciscoZendesk Support for Admins, I + IIZendesk Guide, I + IICertification Exam OfferedZendesk Explore, I + IIAdvanced Topics in Zendesk Support, I + II
Zendesk Overview: Talk
Zendesk Overview: Talk
Overview Video
Product: TalkAdminTalkEnglishIntroductory
Zendesk Overview: Chat
Zendesk Overview: Chat
Overview Video
AdminChatEnglishIntroductory
On-Demand: Zendesk Explore, II
On-Demand: Zendesk Explore, II
On-Demand Training
$249
On-DemandProduct: ExploreExploreEnglishIntermediate
Private Training: Zendesk Explore, II (Remote)
Private Training: Zendesk Explore, II (Remote)
$1,000
Product: ExploreExploreEnglishIntermediatePrivate Training
VILT: Zendesk Explore, II
VILT: Zendesk Explore, II
Virtual Instructor-Led Training
$349
Virtual Instructor Led TrainingProduct: ExploreExploreEnglishIntermediate
Private Training: Zendesk Guide, II (Remote)
Private Training: Zendesk Guide, II (Remote)
$1,000
Product: GuideGuideEnglishIntermediatePrivate Training
Package: The Explore Self-Starter
Package: The Explore Self-Starter
These courses will give you the knowledge you need in order to successfully use Zendesk Explore.
$500
ExploreSelf-Starter
October 10, 2019
October 10, 2019
AdminSupportAMERNew York City
September 18 & 19, 2019
September 18 & 19, 2019
AdminEnglishAMERAdvancedZendesk Support for Admins, I + IIAdvanced Topics in Zendesk Support, I + IIMadison
November 12 & 13, 2019
November 12 & 13, 2019
Product: SupportRole: AdminAdminSupportEMEAAdvancedZendesk Support for Admins, I + IIhidebuttonsAdvanced Topics in Zendesk Support, I + IIDublin
November 5 & 6, 2019
November 5 & 6, 2019
AdminEnglishAMERChicago
November 19 & 20, 2019
November 19 & 20, 2019
Product: SupportAdminSupportEnglishAPACAdvancedZendesk Support for Admins, I + IIhidebuttonsAdvanced Topics in Zendesk Support, I + IIAuckland
Zendesk Overview: Explore
Zendesk Overview: Explore
Overview Video
Free ResourcesRole: AdminProduct: ExploreAdminExploreOverview VideosIntroductory
Certification: Zendesk Guide Specialist
Certification: Zendesk Guide Specialist
Certification Exam
CertificationProduct: GuideAdminGuideEnglishhidebuttons
Certification: Zendesk Support Administrator
Certification: Zendesk Support Administrator
Certification Exam
CertificationAdminSupportEnglish
Zendesk Training Unlocked - Subscription Plans
Zendesk Training Unlocked - Subscription Plans
Get Unlimited Access to Zendesk Training
On-Demand: Zendesk Support Administrator Certification Practice Exam
On-Demand: Zendesk Support Administrator Certification Practice Exam
On-Demand Training
$99
CertificationOn-DemandAdminSupportEnglish
Packages
Packages
11 Packages
SupportGuideChatTalkExploreGermanFrenchEnglishSuiteSelf-StarterFundamentalsJapanesePortugueseSpanish
Zendesk Admins
Zendesk Admins
Get the training you need to be successful as a Zendesk Admin
38 Courses
Virtual Instructor Led TrainingFree ResourcesProduct: TalkRole: AdminCertificationProduct: GuideOn-DemandProduct: ExploreAdminInsightsSupportGuideChatTalkExploreDeveloperGermanFrenchEnglishOverview VideosIntroductoryIntermediateAdvancedPrivate TrainingJapanesePortugueseSpanish
Zendesk Agents
Zendesk Agents
Get the training you need to be successful as a Zendesk Agent
4 Courses
eLearningAdminAgentSupportChatTalkGermanFrenchEnglishOverview VideosIntroductoryJapanesePortugueseSpanish
Zendesk Developers
Zendesk Developers
4 Courses
CertificationOn-DemandDeveloperEnglish
VILT: Zendesk Guide, I
VILT: Zendesk Guide, I
Virtual Instructor-Led Training
$349
Virtual Instructor Led TrainingAdminGuideEnglishIntroductory
Certification
Certification
Earn your Zendesk Administrator or Developer Certification
5 Exams
CertificationProduct: GuideOn-DemandAdminSupportGuideDeveloperEnglishhidebuttons
Training Events
Training Events
Learn in Person - Join us for Zendesk training events in your city.
8 Events
Product: SupportRole: AdminAdminSupportGuideFrenchEnglishEMEAAMERAPACAdvancedSan FranciscoNew York CityChicagoParisSingaporeZendesk Support for Admins, I + IIhidebuttonsZendesk Guide, I + IICertification Exam OfferedZendesk Explore, I + IIAdvanced Topics in Zendesk Support, I + IIMadisonDublinAuckland
VILT: Zendesk Chat for Admins, I
VILT: Zendesk Chat for Admins, I
Virtual Instructor-Led Training
$349
Virtual Instructor Led TrainingAdminChatEnglishIntroductory
VILT: Zendesk Talk for Admins, I
VILT: Zendesk Talk for Admins, I
Virtual Instructor-Led Training
$349
Virtual Instructor Led TrainingAdminTalkEnglishIntroductory
On-Demand: Zendesk Guide, I
On-Demand: Zendesk Guide, I
On-Demand Training
$249
On-DemandAdminGuideEnglishIntroductory
On-Demand: Zendesk Insights, I
On-Demand: Zendesk Insights, I
On-Demand Training
$249
On-DemandAdminInsightsEnglishIntroductory
On-Demand: Advanced Topics in Insights: Build a Custom Metric
On-Demand: Advanced Topics in Insights: Build a Custom Metric
On-Demand
$249
On-DemandAdminInsightsEnglishAdvanced
On-Demand: Zendesk Chat for Admins, I
On-Demand: Zendesk Chat for Admins, I
On-Demand Training
$249
On-DemandAdminChatEnglishIntroductory
On-Demand: Zendesk Talk for Admins, I
On-Demand: Zendesk Talk for Admins, I
On-Demand Training
$249
On-DemandAdminTalkEnglishIntroductory
Private Training: Zendesk Support for Admins, II (Remote)
Private Training: Zendesk Support for Admins, II (Remote)
$1,000
AdminSupportEnglishIntroductoryIntermediatePrivate Training
Private Training: Zendesk Support for Admins, I (Remote)
Private Training: Zendesk Support for Admins, I (Remote)
$1,000
AdminSupportEnglishIntroductoryPrivate Training
Private Training: Zendesk Insights, I (Remote)
Private Training: Zendesk Insights, I (Remote)
$1,000
AdminInsightsEnglishIntroductoryPrivate Training
Private Training: Zendesk Support for Admins, I and II (Remote)
Private Training: Zendesk Support for Admins, I and II (Remote)
$1,600
AdminSupportEnglishIntroductoryIntermediatePrivate Training
On-Demand: The Zendesk Developer Platform
On-Demand: The Zendesk Developer Platform
$249
On-DemandDeveloperEnglish
eLearning: Zendesk Support for Agents
eLearning: Zendesk Support for Agents
$149
eLearningAgentSupportGermanFrenchEnglishJapanesePortugueseSpanish
eLearning: Zendesk Chat for Agents
eLearning: Zendesk Chat for Agents
$149
eLearningAgentChatGermanFrenchEnglishJapanesePortugueseSpanish
eLearning: Zendesk Talk for Agents
eLearning: Zendesk Talk for Agents
$149
eLearningAgentTalkGermanFrenchEnglishJapanesePortugueseSpanish