On-Demand: Introduction to Zendesk for Agents

On-Demand: Introduction to Zendesk for Agents

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About this course

  Video (9 min)

 


Description 

Learn how to engage with customers through multiple channels using Agent Workspace. 

 

Audience 

Agents who are new to Zendesk.

Recommended Pre-requisites 

None

 


Instructional Designer

 

Photo of the instructional designer Anabelle Acevedo de Jesus

ANABELLE ACEVEDO DE JESUS

Instructional Designer for Zendesk Agent Workspace

Curriculum9 min

  • Introduction to Zendesk for Agents
  • Introduction to Zendesk for Agents 9 min
  • Wrap-Up
  • Course Summary

About this course

  Video (9 min)

 


Description 

Learn how to engage with customers through multiple channels using Agent Workspace. 

 

Audience 

Agents who are new to Zendesk.

Recommended Pre-requisites 

None

 


Instructional Designer

 

Photo of the instructional designer Anabelle Acevedo de Jesus

ANABELLE ACEVEDO DE JESUS

Instructional Designer for Zendesk Agent Workspace

Curriculum9 min

  • Introduction to Zendesk for Agents
  • Introduction to Zendesk for Agents 9 min
  • Wrap-Up
  • Course Summary