- Introduction to Guide / self-service
-
Introduction to help center 10 min
- Wrap Up
-
Course Summary
On-Demand: Introduction to Guide / self-service
Video (10 min)
Description
Get to know the self-service basics.
Audience
Zendesk admins who wants to empower customers to self-serve with a help center, deflect tickets with a knowledge base, and support customers conversations and engagement with a community.
Recommended Pre-requisites
None
Available Languages
This video has subtitles available in Spanish, Brazilian Portuguese, French, German, and Japanese. Subtitles are enabled by clicking the CC box found at the bottom of the video.