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Introduction: About Zendesk Advanced AI 0 hr 5 min
- Quick overview of Advanced AI features
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1. Intelligent Triage 0 hr 2 min
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2. Advanced bots 0 hr 2 min
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4. Intelligence in the context panel 0 hr 2 min
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5. Macro suggestions for admins 0 hr 2 min
- Enabling Advanced AI features in your Zendesk
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Requirements to use Zendesk Advanced AI add-on 0 hr 1 min
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Preparing to use Zendesk AI 0 hr 7 min
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How to buy Advanced AI add-on 0 hr 2 min
- Zendesk AI for your customer service
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Tips for achieving service excellence with Advanced AI
On-demand: Prepare to use Zendesk AI
Get familiar with our Advanced AI capabilities, what they enable teams to do and how they can help you achieve your operational goals.
Video (12 min)
Reading (13 min)
Description
Get familiar with our Advanced AI capabilities, what they enable teams to do and how they can help you achieve your operational goals. Let us help you iron out your strategy and pick what’s best for your teams and business.
Audience
Zendesk users who are new to Zendesk AI.
Recommended Pre-requisites
None
Languages
This course is only available in English.