On-demand: Learn how to use AI Agents

On-demand: Learn how to use AI Agents

Learn how to leverage these powerful, easy-to-use insights for faster, more personalized service.

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About this course

Video (6 min)

 

Reading (6 min)

 


Description 

Dive deeper and learn how our AI Agents can help you achieve your goals for your operational teams and your business. 

 

Audience 

Zendesk users who are new to Zendesk AI. 

 

Languages 

This course is only available in English.  

 

Curriculum0 hr 4 min

  • Zendesk AI Agents
  • Getting started with AI Agents
  • Overview: Advanced AI Agents
  • Understanding advanced autoreplies 0 hr 2 min
  • Understanding intents
  • Create answers based on intent suggestions 0 hr 2 min
  • Closing

    The Zendesk Advanced AI add-on works across your entire customer service experience. The advanced features included in the add-on allow you to get faster value out of AI. We hope this lesson helped you get more familiar with AI Agents and how they can help you move faster while providing the best customer experience. 

  • Closing

About this course

Video (6 min)

 

Reading (6 min)

 


Description 

Dive deeper and learn how our AI Agents can help you achieve your goals for your operational teams and your business. 

 

Audience 

Zendesk users who are new to Zendesk AI. 

 

Languages 

This course is only available in English.  

 

Curriculum0 hr 4 min

  • Zendesk AI Agents
  • Getting started with AI Agents
  • Overview: Advanced AI Agents
  • Understanding advanced autoreplies 0 hr 2 min
  • Understanding intents
  • Create answers based on intent suggestions 0 hr 2 min
  • Closing

    The Zendesk Advanced AI add-on works across your entire customer service experience. The advanced features included in the add-on allow you to get faster value out of AI. We hope this lesson helped you get more familiar with AI Agents and how they can help you move faster while providing the best customer experience. 

  • Closing