On-Demand: Introduction to Foundational Support

On-Demand: Introduction to Foundational Support

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Course Details

  Video (6 min)

 


Description 

Get an overview of how Zendesk's ticketing system works, which we refer to as Support or Foundational Support. 

 

Audience 

Admins who are new to Zendesk Support

Recommended Pre-requisites 

None

 

Recommended Pre-requisites 

This video offers subtitles in Spanish, Brazilian Portuguese, French, German, and Japanese. Subtitles are enabled by clicking the CC box found at the bottom of the video.

 

Curriculum6 min

  • Introduction to Foundational Support
  • Introduction to Foundational Support 6 min
  • Wrap Up
  • Course Summary

Course Details

  Video (6 min)

 


Description 

Get an overview of how Zendesk's ticketing system works, which we refer to as Support or Foundational Support. 

 

Audience 

Admins who are new to Zendesk Support

Recommended Pre-requisites 

None

 

Recommended Pre-requisites 

This video offers subtitles in Spanish, Brazilian Portuguese, French, German, and Japanese. Subtitles are enabled by clicking the CC box found at the bottom of the video.

 

Curriculum6 min

  • Introduction to Foundational Support
  • Introduction to Foundational Support 6 min
  • Wrap Up
  • Course Summary