On-Demand: Sell for Admins, I
Sell for Admins, I - Course Resources
On-Demand: Sell for Admins, II
Sell for Admins, II - Course Resources
Package: The Sell Self-Starter
Learn how to successfully implement Zendesk Sell.
New to Zendesk Sell? Our Zendesk Sell Self-Starter package will help you set up Sell so that it meets your organization's needs.
★ As part of this package, you’ll receive access to two self-paced training courses, Zendesk Sell for Admins I & II. ★
About each course
Zendesk Sell for Admins, I is for admins who are new to Zendesk Sell, whether they’re implementing a new account or have inherited one. We'll start by getting to know the basics of Zendesk Sell so that you can review your sales process -- a critical step in using the pipeline and reporting effectively. We'll then dive in to the settings: custom fields, sales pipelines, visit and call outcomes, and more. By the end of this course, you will have successfully configured Zendesk Sell to meet your company's unique needs.
Zendesk Sell for Admins, II is the second in a two-part series for admins who are new to Zendesk Sell, whether they’re implementing a new account or have inherited one. We'll start by setting up user roles and permissions, as well as groups and teams for those who have Enterprise and up plans. We'll then walk through the steps to preparing your data for import, whether you're migrating data from a legacy system or updating existing data in Sell. We'll wrap up with some ways to optimize Sell for your team, including setting up Voice, and creating smart list templates. You'll take away a Zendesk Sell Admin Task Checklist and other helpful resources to empower you in your new role as a Zendesk Sell admin!
Frequently asked questions
How long do I have access to this training?
60 days! You're welcome to re-watch the course as many times as you'd like during that time.
Can multiple people sit in on this course?
We recommend each learner purchase their own course.