On-Demand: Automations

On-Demand: Automations

Learn to automations alongside other business rules.

About this course

   35 minutes

   Pre-recorded video

 

  Learning Path      |    Introduction  >  Foundation building  >  Skill sharpeners  >  Certification
Description
In this deep dive for admins, you will first learn how to configure foolproof automations, make them reliable, and ensure they don’t fail. This involves going over some essential dos and don’ts. Second, you’ll gain a more holistic view of how automations interact with each other, understanding how they run so that you can order them appropriately, learning where to begin troubleshooting if things aren’t working as they should, and getting a clear idea of some of their limitations.  
Course Topics
‣  Create Foolproof Automations
‣  Manage and Maintain Your Automations
Recommended Prerequisites
On-Demand: Zendesk Support for Admins, I
On-Demand: Zendesk Support for Admins, II

 

 

Curriculum

  • Automations
  • Post-session survey

About this course

   35 minutes

   Pre-recorded video

 

  Learning Path      |    Introduction  >  Foundation building  >  Skill sharpeners  >  Certification
Description
In this deep dive for admins, you will first learn how to configure foolproof automations, make them reliable, and ensure they don’t fail. This involves going over some essential dos and don’ts. Second, you’ll gain a more holistic view of how automations interact with each other, understanding how they run so that you can order them appropriately, learning where to begin troubleshooting if things aren’t working as they should, and getting a clear idea of some of their limitations.  
Course Topics
‣  Create Foolproof Automations
‣  Manage and Maintain Your Automations
Recommended Prerequisites
On-Demand: Zendesk Support for Admins, I
On-Demand: Zendesk Support for Admins, II

 

 

Curriculum

  • Automations
  • Post-session survey
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