Learn to automations alongside other business rules.
Learning Path | Introduction > Foundation building > Skill sharpeners > Certification
In this deep dive for admins, you will first learn how to configure foolproof automations, make them reliable, and ensure they don’t fail. This involves going over some essential dos and don’ts. Second, you’ll gain a more holistic view of how automations interact with each other, understanding how they run so that you can order them appropriately, learning where to begin troubleshooting if things aren’t working as they should, and getting a clear idea of some of their limitations.
‣ Create Foolproof Automations
‣ Manage and Maintain Your Automations
On-Demand: Zendesk Support for Admins, I
On-Demand: Zendesk Support for Admins, II
Frequently asked questions
How long do I have access to this training?
30 days! You're welcome to re-watch the course as many times as you'd like during that time.
Can multiple people sit in on this course?
We recommend each learner purchase their own course.
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Sign up for a full day of virtual Support and Explore product trainings on August 12 & 13, EDTRegister