- Get to know the Answer Bot dashboard
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Get to know the Answer Bot dashboard 3 min
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Navigate the pre-built Answer Bot Dashboard 5 min
- Use Flow Builder metrics and attributes to optimize your bot
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Identify key Flow Builder engagement metrics and attributes and when to use them 6 min
- Create custom reports
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Create a custom report “Analyzing Answer Bot Activity” 3 min
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Hands-on activity 7 min
- Wrap up
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Course summary 1 min
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Key terms 1 min
On-Demand: Answer Bot Dataset
Video (10 min)
Reading (10 min)
Hands-on activity (10 min)
Description
Use the Answer Bot dashboard and Flow Builder dataset to measure and improve the performance of bots admins have configured using Flow Builder.
Course Topics
- Get to know the Answer Bot dashboard
- Use metrics and attributes to improve performance
- Create custom reports
Audience
The course is designed for users of Explore Professional (or higher) with an Admin or Editor role.
Recommended Pre-requisites
Explore / analytics Learning Path
Instructional Designer