On-Demand: Introduction to Agent Workspace

Note: This course is now retired and the courses are no longer maintained. Register for Introduction to Foundational Support here.

Video (20 min)

Description

Get to know the basics of Agent Workspace.

This course is relevant to Zendesk admins who are new to the Agent Workspace.

If you are still considering whether to opt-in to Agent Workspace, please take our short Migrate to Agent Workspace course to learn more.

To follow along with the learning path activities, you'll need to enable the Agent Workspace in your account.

ANABELLE ACEVEDO DE JESUS

Instructional Designer for Agent Workspace

Note: This course is now retired and the courses are no longer maintained. Register for Introduction to Foundational Support here.

Video (20 min)

Get to know the basics of Agent Workspace.

This course is relevant to Zendesk admins who are new to the Agent Workspace.

If you are still considering whether to opt-in to Agent Workspace, please take our short Migrate to Agent Workspace course to learn more.

To follow along with the learning path activities, you'll need to enable the Agent Workspace in your account.

ANABELLE ACEVEDO DE JESUS

Instructional Designer for Agent Workspace

Curriculum20 min